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Validation failure, user id doesn’t match executable: CLOSED

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  • #322832 Reply

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    #322839 Reply

    support-michael
    Keymaster

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    #322846 Reply

    support-michael
    Keymaster

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    #324065 Reply

    DCoudron
    Member

    Hi,

    We have also run into this same issue. Apple required us to redo our Developer program information to straighten out a mistake with our company name. In doing so, we had to create an entirely new Apple Developer program ID. After doing this, we redid all of our certificates and provisioning profiles by first deleting all of the old ones, and regenerating our Certificate Signing Request and Private Key using your web page. We then generated a new Certificate in our IOS Provisioning Portal and downloaded that. We also created new App Ids, reentered our devices, and created a brand new Provisioning Profile. We are getting this error:
    Error Log: Wed Mar 07 14:55:51 CST 2012
    Validation failure: user identity ‘iPhone Distribution: Company Name’ doesn’t match executable identity ‘iPhone Distribution: Company Name, Inc.’
    (I have replaced our actual company name with the text “Company Name” above)

    The build number is 374031

    Is the company name or some other file cached somewhere that might be holding our old company name? I have looked at the certificate file, and it is issued to Company Name, Inc.

    Could you help?

    #324071 Reply

    support-michael
    Keymaster

    @DCoudron

    I will have our build specialist help dig in on this problem.

    Q: is your apple developer membership an individual developer membership or an enterprise developer membership?

    #324073 Reply

    DCoudron
    Member

    Hi Wayne,

    We have a company membership, but it is not the Enterprise Membership. It is the same level we were previously signed up as. Here is what is says for Account Type: Company/Organization. Does that give you the information that you are looking for?

    Regards,

    #324104 Reply

    support-michael
    Keymaster

    @DCoudron

    Thanks for the info. I have escalated this case with the dev team. Hope to know something shortly.

    #324108 Reply

    @DCoudron

    I have resolved an issue in the iOS App Builder that was the source of the problem you are having. Please attempt another build and let us know how it goes.

    As a side note, while investigating this issue I noticed that you are entering “*” for your bundle ID in the iOS Build Wizard. The bundle ID must be a unique string that identifies that specific application and may not contain wildcards. The wildcards are only used in provisioning profiles & app IDs so that they can match against more than one bundle ID.

    Thanks,
    Lonnie
    Genuitec Mobile Team

    #324109 Reply

    DCoudron
    Member

    Hi Lonnie,

    Yes, that definitely has resolved the problem. We have built multiple apps now since your fix. Thank you so much for resolving the issue. We had thrown in the * just to try anything to get the builds to work. I have that changed in subsequent builds.

    Thanks lots,

    DCoudron

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