Posted on Jul 11th 2013

enterprise-07

We can think of no better "Thank You" for the support you've given us over the last 12 years, than to offer you our gratitude with an even stronger commitment to provide you the support you want, when you need it, and how you need it.

Let's face it, a lot has changed in the software industry these past 12 years. The tech industry in general has both received and delivered some heavy blows and we've all had to dodge some nasty upper-cuts to our budgets.

We know you make a yearly decision to get in the ring with us and we appreciate your business! That's why we're lacing up our gloves even tighter to deliver the TKO to your support needs.

Now, when you have a support need, you have more service options.

On top of our awesome community support forums, which you've been using for free for years, you can now add an Advanced Service Agreement (ASA) to your subscription, giving you and your team personalized webinar sessions to address any specific concerns you're facing. You can even use these sessions for training on new Genuitec products!

But wait - there's more! 

All Genuitec ASA's offer:

  • Annual quality and optimization review
  • Priority support system access with fast response time
  • Discounted rates for custom services (need consulting, help?)
  • Preview development builds for upcoming product and bug fix releases with early access to roadmaps
  • Web-based collaborative sessions to address individual technical needs

When you feel like you're down for the count, rely on Genuitec's ASAs to keep you in the ring and deliver that pivotal TKO to your critical issues.

Learn more about our Advanced Service Agreements here! Or contact our awesome sales team for more details at sales@genuitec.com.