[moggy moo]

Evaluating MobiOne but come up with a problem and despite reading everything everywhere cannot seem to solve it.
I create a simple 1 page app with a logo and link to a website.
Run it in demo mode and it works fine.
Upload and install to Sammy (what I call my Samsung Phone) and when I run it on there the screen flashes for an instant and nothing.
During that instant there’s a message which says something like
Application Error. A network error occured file /// android_assist/www/ etc
It happens so quick I’m unable to read the full details.
The app is a straightforward simple one, nothing is changed from all defaults.
Tried it without the URL link and still the same.
Tried it without the graphics and still the same.
Installed it on to my Toshiba Tablet and still the same.
Any help much appreciated.

[support-octavio]

Hi moggy moo,

Sorry to hear that you’re having troubles with mobione. I’ve already informed to dev team about your issue but we need more information: could you tell me what version of mobione are you using? Also, could you share your design files to investigate? if you want to keep data in privacy you can send them via support at genuitec dot com

[moggy moo]

Thanks for getting back to me. I really like this program but need to get any problems sorted before the trial ends.
Anyway I originally installed v2.1.0 into a non-default location (Drive E). Problem occured. I then removed it, and installed v2.0.3 into Drive E, same, then just now reinstalled v2.0.3 into the default Drive C location. Problem still there.
All the files generated are at
http://www.mauritron.com/mobione/homepage/
The windows version works fine, only the android version is iffy.
An earlier version of the app I made had lots of links in it before uploading to Sammy which was then I noticed the problem.
I deleted that version and started again with this one, hence only 1 link in it so far.
Cheers.

[support-octavio]

@moggy moo,

Thanks for the details. I’ve informed to dev team and they are investigating about this issue. Will follow up as soon as we know more.

[moggy moo]

Further to the Galaxy problem.
Just tried the app on an HTC Desire and it ran perfectly.
That phone has an early android version.
The Galaxy is on v4.0.4

[support-octavio]

Hi moggy moo,

Thanks for sharing that info, it will helpful to isolate the issue. Also, could you please tell us if your device is Samsung Galaxy 3 or Samsung Galaxy S III?? And the android SO will be helpful too.

[moggy moo]

It’s a Samsung Galaxy S III

The about screen says
Model Number
GT-I9300

Android Version
4.0.4

Baseband version
I9300BVLF2

Kernel version
3.0.15-687481-user
dpi@DELL168#1
SMP PREEMPT Thu Jun 7 21:38:26 KST
2012

Build number
IMM76D.I9300BVALF4

The Tablet it doesn’t work on is
Toshiba AT100
Running Android v3.2.1

The HTC Desire it works on is Android v2.2.2

Also tried it on my son’s Galaxy S3 (not sure which version he has but probably same as mine) and it did not work on that either.

Hope this helps.

[support-octavio]

Hi moggy moo,

This info will be very helpful to isolate the issue. Thanks!

[Kyle]

I have a Galaxy S3 and I built two identical apps, one with a space in the name and the other without a space in the name. The one with a space failed on start up every time. The app without the space ran without error. Hope this helps

[moggy moo]

Thanks for the tip Kyle
I tried it out and Bingo, it worked.
With a space in the filename it crashes, with no spaces it works fine.
Should keep me going until an official fix comes along.

Now on to the next task, in this case just a learning problem.
If I get stuck I’ll come here and ask but basically with a screen full of around say 10 buttons in 2 columns vertical mode
when you rotate to horizontal mode they don’t re-organize themselves to go across the screen into 5 columns of 2 automatically, unlike the demo screen which does.

[dynorodney]

Hi

I too have a Galaxy SIII (ICS 4.0.4) and my app also fails. I also have an Asus Nexus 7 (Tablet running Jelly Bean) which the same app works fine.

Its only a small app – at the moment its a simple menu with 3 additional pages that link from the menu. One sub page works fine – this just has a text box on it and I can press back and it comes back to the main screen. When I choose the second option it comes up with a “loading” image (not specified by me so must be part of MobiOne) and it just doesnt continue and wont progress to the page. The page itself has an input box on it and a button that shows an alert popup – obviously it will do a lot more but I wanted to ensure the system worked during my trial period and a bit unhappy to be honest that i’m having this problem. The system doesnt “lock up” – it stays on the menu page with the “loading” image rotating but I can choose the first menu option again and it does load that first page (still with the loading image in front though).

Anybody else got a similar “loading” message on an SIII ?

Thanks in advance

Tony

[support-octavio]

Hi dynorodney,

Sorry to hear that you’re having issues with MobiOne. We really apreciate your reports to continue improving MobiOne. Could you share your project so we can eval? Also, are you using the last version of mobione (2.1.1)?

[dynorodney]

Octavio

Thanks for the quick reply. I’ll email it to your support address in the next few minutes. Ive ensured I dont have any spaces in the application name (as per this threads comments) and all the .mobi files dont have spaces or _ or anything in

Tony

[dynorodney]

Hi

Just sent it and then I had a thought…

Ive gone to the www directory for the app and clicked on the main .html file

Chrome developer tools responded with

XMLHttpRequest cannot load file:///T:/MobileApps/App/App-www/file.html. Cross origin requests are only supported for HTTP.
Uncaught Error: NETWORK_ERR: XMLHttpRequest Exception 101 phoneui.js:568

This generated the same error for the 2 pages that come up with the “Loading” prompt via the phone – and it doesnt happen on the page which loads ok. All three pages are set to load local pages – its not like its trying to load a page from our website or anything. Hope this helps in identifying the problem.

I thought at one point it was an animation issue but even setting to None didnt help the problem

Tony

[dynorodney]

Beware the numpty user (sorry)

After tracking down that message in chrome on the pc, i went investigating and it seems that those 3 pages had “remote (ajax)” set as the page type. Wierd how it works fine in Jelly Bean on the tablet and also in the test center, but main thing is that my problem is more user error than anything else (although I think it might be useful for the system to spot this problem now that you know its an issue 😉

Hopefully if nothing else, people might search for “Loading” and see this and it helps solve their problem !

I can confirm that my pages are loading on my mobile now

Thanks again

Tony

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