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Received the following error when I tried installing CodeMix 3.5.0 (replacing 3.2.0):
Cannot complete the install because one or more required items could not be found.
— error: Software being installed: MyEclipse 2019 for DN 16.0.0.c0000018t201910151709 (package.5165-jlg-1527.windows.x86_64 16.0.0.c0000018t201910151709)
— error: Missing requirement: JSjet Commons 1.11.0.me201904021204 (com.genuitec.eclipse.common.jsjet.feature.feature.group 1.11.0.me201904021204) requires ‘org.eclipse.equinox.p2.iu; com.genuitec.eclipse.common.typescript.feature.feature.group [1.11.0.201903271150,1.11.0.201903271150]’ but it could not be found
— Cannot satisfy dependency:
—- error: From: MyEclipse 2019 for DN 16.0.0.c0000018t201910151709 (package.5165-jlg-1527.windows.x86_64 16.0.0.c0000018t201910151709)
—- error: To: org.eclipse.equinox.p2.iu; com.genuitec.eclipse.common.jsjet.feature.feature.group [1.11.0.me201904021204,1.11.0.me201904021204]Is there a simple thing I missed? Verify in SDC worked, but when I tried to apply the updates, I got the above error.
Tim,
We have a few questions:
1) Can you share how you installed CodeMix into MyEclipse in the first place? Was it something you added to the configuration through the SDC Admin Console or did you add it “locally” from within a running MyEclipse install? I’m assuming the former, but would like to be sure.
Is there any chance it could have been added both to the configuration and locally?
2) Is this update failing just for you, or other users as well?
Thanks!
Hi Brian-
I added it to the config through SDC Admin Console. And nobody else is trying this (I am prototyping it for my team).
Tim
Tim,
Understood. This should have worked, so we’re going to try the same flow locally to see if we can reproduce this right now. Will work out next steps based on what we find, and let you know ASAP.
Tim,
we tried some scenarios trying to reproduce the problem you are having, but, we were not able to do it. Everything worked fine. These are the diff package setup used:
We build TPLs for CodeMix 3.2 and CodeMix 3.5
ME CI 2019.4.0 and Update to install CodeMix 3.5 – Installs correctly
ME CI 2019.4.0 + CodeMix 3.2 – Installs correctly
ME CI 2019.4.0 + CodeMix 3.2 and Upgrade to CodeMix 3.5 – Install CorrectlyCan you please provide some more info like:
– What is the ME version?
– What are the steps you are following ?
– Are you using only ME Components + CodeMix as extra software for your package?We appreciate your feedback.
Best Regards,
Hugo Herrera.
Genuitec SupportTim,
Just reaching out again to see if you’ve had better luck with the CodeMix update. I have a couple of related ideas – in case the current installation of MyEclipse which you’re trying to update is somewhat corrupt, it could interfere with the application of the update.
a) You could run the offline installer again, and choose the “repair” option on your installation and then try to apply the update.
b) Alternatively, you could uninstall the current MyEclipse installation that you’re trying to update (or just rename the folder as a backup) and install a fresh copy of MyEclipse using your offline installer. Now try to apply the update to this.Please let us know if any of these options helped.
Hi Brian-
Sorry for the delay in responding. I tried both the repair option and the uninstall and install option without success. I got the same error:
Cannot complete the install because one or more required items could not be found.
— error: Software being installed: MyEclipse 2019 for DN 16.0.0.c0000018t201910151709 (package.5165-jlg-1527.windows.x86_64 16.0.0.c0000018t201910151709)
— error: Missing requirement: JSjet Commons 1.11.0.me201904021204 (com.genuitec.eclipse.common.jsjet.feature.feature.group 1.11.0.me201904021204) requires ‘org.eclipse.equinox.p2.iu; com.genuitec.eclipse.common.typescript.feature.feature.group [1.11.0.201903271150,1.11.0.201903271150]’ but it could not be found
— Cannot satisfy dependency:
—- error: From: MyEclipse 2019 for DN 16.0.0.c0000018t201910151709 (package.5165-jlg-1527.windows.x86_64 16.0.0.c0000018t201910151709)
—- error: To: org.eclipse.equinox.p2.iu; com.genuitec.eclipse.common.jsjet.feature.feature.group [1.11.0.me201904021204,1.11.0.me201904021204]Is there anything I can turn on to “debug” the install?
Tim,
Do you see this error while trying to promote the package from the Admin Console? You are importing a new Third Party library or updating an exsisting library to get CodeMix 3.5.0 then do a check for updates on MyEclipse? Or CodeMix is not part of the package and you are trying to install it from install from site…? We’ve tried to create a new MyEclipse 2019 package on our side, importing the Third Party Library from the Admin Console and all worked without any problems. Just trying to get to know a bit more about your flow.
Best Regards
IgnacioDo you see this error while trying to promote the package from the Admin Console? You are importing a new Third Party library or updating an exsisting library to get CodeMix 3.5.0 then do a check for updates on MyEclipse?
Hi Ignacio, I am updating an existing library. To summarize:
1. I see (usually in the MyEclipse ) that there’s an update to CodeMix.
2. I log into SDC Admin Console, choose the “Third Party Libraries” and download the newer version of CodeMix 3 (see screenshot ‘step 1’)
3. I apply the newer version of CodeMix 3 to my MyEclipse package (see screenshot ‘step 2’)
4. I promote those changes so they are available in existing installations (see screenshot ‘step 3’).
5. When I click the ‘Apply Updates’ link, I receive the errors above.So I just did a bit of a modified version of this suggestion from Brian:
b) Alternatively, you could uninstall the current MyEclipse installation that you’re trying to update (or just rename the folder as a backup) and install a fresh copy of MyEclipse using your offline installer. Now try to apply the update to this.
The modification is that I did rename the folder as a backup, and attempted to use an offline installer to install MyEclipse. However, instead of using my previous installer that had CodeMix 3.2.0 as part of it, I used an updated installer that had CodeMix 3.5.0. Unlike the prevous one that installed successfully with 3.2.0, this one failed to even install. And it was due to the same error I was receiving when I attempted to update the existing MyEclipse instance.
I have attached the support zip that was created from this attempt. I hope it helps shed some light.
Tim
Tim,
Thanks for the details, I think there is just one thing missing. What version of MyEclipse you are running with? We’ve tried with MyEclipse CI 2019.4.0. We do know you are running MyEclipse 2019, but not exactly sure what version. I’m attaching you a screenshot of the version we are trying.
Best Regards
IgnacioTim,
Thanks for the details, we are having different results, Now I’m running a setup on my side to try it again. Out of curiosity, Do you have any other software installed from “Install from site…” On this MyEclipse instance? Have you tried to remove all “CodeMix” software from the Package, and just leave the “CodeMix Essentials”? Do you have the same behavior? Mean while, I’ll be trying some different combinations on my side.
Best Regards
IgnacioTim,
I have not been able to find that exact version of the CodeMix Third Party library, the one you have on your side 3.5.0.201909301418. To be sure we are trying the same software on both sides, could you please pick the latest version of CodeMix (3.6.0), update the library. Does that makes a difference?
Best Regards
Ignacio
