jrmeyer_aspecta,
To get to installation details, open MyEclipse IDE, from menu options click on MyEclipse > Installation Summary > Installation Details. In case your ME is not installed, can you copy and paste your myeclipse.ini file here, it is located under your myeclipse installation dir. Also mention details regarding your OS configurations.
You can find 3rd party plugins listed by opening MyEclipse IDE, from the menu options click on Help > Software Updates > Add/Remove Software. All your 3rd party plugins are listed under Personal Software. Please list them here for me.
Also can you look for pulse2.properties (located here ~\Genuitec\Common\configuration\pulse2.properties) and copy and paste the pulse.handshake.id here for me? This will help me locate specific error on our server logs.
Thank you for your help.