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  1. MobiOne Archive
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  3. Getting Help – General
Viewing 14 posts - 1 through 14 (of 14 total)
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  • #333137 Reply

    jefflefavi
    Member

    On Build iOS get:

    “Failed: Signing certificate/identity does not match any of the provisioning profile certificates.”

    I have recreated all certificate files in another directory an get the same error message.

    #333138

    Hi jefflefavi,

    Could you share with us a build ID to investigate?

    #333146

    jefflefavi
    Member

    What is a Build ID and where do I get it?

    Attached are my cert files.

    #333147

    You can find the build ID in the Progress View:

    I’ve downloaded your cert files and deleted them for keep your privacy. We will research early next week. Please provide us a build ID for a better understanding.

    #333164

    jefflefavi
    Member

    2641349

    #333231

    @jefflefavi,

    We have found that you used a development profile, but your cer + key are bound to “distribution” profile. That is the reason you got that error message.

    I’d suggest you to create a new folder and create again certificate, private key and provision profile to ensure that you are working with the appropriate files. You could also delete all old certificates, private key and profiles if you wish to avoid future misunderstandings

    #333379

    jefflefavi
    Member

    I regenerated the files again and found the problem. On “Configuring a New Provisioning Profile”, the Tab that was automatically selected was “Development”. That Tab does not have the App Store/Ad Hoc question. The App compiled, but did not send an email to the designated email address (I triple check the email address). I uploaded my test App from iTunes. It ran fine.

    Two Questions:
    1) How will I build the program when ready to go to the App Store?
    2) Why did the build not send an email instruction on how to upload the App?

    Thank you for your help. I am making progress.

    Jeff

    #333387

    support-michael
    Keymaster

    >1) How will I build the program when ready to go to the App Store?

    Use the iOS build wizard just as when you built your ad hoc version of the app. But instead of using an ad hoc provision profile, use an appstore provision profile. See the Apple iOS Provision Portal and view Provision Profiles to create an appstore profile. Be sure to click the Distribution tab when creating the profile to view the appstore option.

    >2) Why did the build not send an email instruction on how to upload the App?

    Is the issue that you did you not receive an email notification for your app? Or did receive an email notification but was expecting different information?

    #333435

    jefflefavi
    Member

    I did not receive an email notification. I tried build more than once.

    #333522

    Hi jefflefavi,

    >I did not receive an email notification. I tried build more than once.

    1) What version of mobione are you using, see it on Help Menu>About to get the details
    2) Did you inspect your spam folder to ensure the email notification is not getting trashed? We have seen this happens sometimes, your notifications will probably be there.

    #333569

    jefflefavi
    Member

    Version 2.2.3

    I am using iCloud.com for email and it has nothing in the junk folder.

    #333601

    jefflefavi
    Member

    I posted a reply a couple of days ago, but I do not see it now so here it is again.

    Version: 2.2.3

    I am using icloud.com for email and there is nothing in the junk folder.

    #333889

    jefflefavi
    Member

    I found the problem.

    The email address I was using was different from the one I signed up with. I now get the emails.
    —–

    Is there something wrong with the phonegap generator? I get an invalid address when I try to install on iPhone or Android phone?

    I click the download, then get an error iPhone message: “Safari cannot open the page because the address is invalid”.

    To get to the Install Now screen, I have to enter the URL directly into the browser, calling up the email and clicking the link causes a new login screen on my browser.

    #333927

    support-michael
    Keymaster

    Hmm! Definitely something odd here that we don’t normally see.

    >I click the download, then get an error iPhone message: “Safari cannot open the page because the address is invalid”.
    >To get to the Install Now screen, I have to enter the URL directly into the browser, calling up the email and clicking the link causes a new login screen on my browser.

    You mention ios and android. Let’s separate them and only talk about 1 device/platform at a time rather than mix up things unless you have some insight to what’s up. Let’s start with iOS. When you state you get a login screen in your browser indicates a problem as mobione does not have any password requirements.

    1) Are you using the iOS mobile safari browser or some other browser?
    – we assume mobile safari

    2) What ios device an version of iOS are you testing on?

    3) What is your email provider and what email program are you using?
    – we make the assumption that you are using the apple email reader, not a web client or 3rd party email client

    4) how are you access the internet (cell, wifi)?

    5) are you using a vpn?

    Since we can’t see your device is there anything else you can tell us about your device, its configuration and environment?

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