[boykeng]

I just downlad and install MyEclipse but when I start programe . It’ show this to me.

How can I fix if ? Help me please.

[support-swapna]

boykeng,

Sorry that you are seeing this issue.

Can you answer some more questions for us ?

1. Can you please share the Operating System details of your machine ?

2. For some reason the installation appears to be incomplete/corrupted. Can you please download a fresh copy of our offline installer from the Downloads page and try again after removing the current install ? :

http://myeclipseide.com/index.php?name=Recommend_Us&req=Download&version=ME

Please choose the Download link instead of Custom Installer. Also make sure the file size and MD5 sum of the downloaded file matches that mentioned in the Downloads page.

Let us know how it works for you.

[boykeng]

It’s not work for me

My OS is windows7 64 bit

and one thing is wnen i click OK button , It will show this windows .

[Brian Fernandes]

Boykeng,

1) You have been making posts in several threads. Please realize that it is difficult to provide support when you post different details in multiple locations as well as use the private PM system. We will be responding to your posts in this thread, your other posts may be deleted.

2) The security alert error that you see can occur for the following reasons:
a) Your installation is corrupt.
b) You have tampered with your installation in some way.
c) You are using a non Gregorian calendar on your machine.

3) Can you please tell us *exactly* what installer you used? Please give me the exact file name that you used to install MyEclipse. Also mention the MD5sum of this installer.

4) Which locale are you in – are you using a non-Gregorian calendar on your machine?

5) Please write in to support@genuitec.com with your license key and subscription code. Include a link to this thread for context.

6) Did you have a prior installation of MyEclipse on your machine? If the installation is corrupt you may need to manually uninstall MyEclipse by deleting the files mentioned in this document and then re-installing: https://www.genuitec.com/forums/topic/installation-how-to-manually-uninstall-myeclipse/

I apologize for the inconvenience caused, hopefully we will be able to sort this out in short order.

[boykeng]

Using a non Gregorian calendar on your machine.

I am in Japan And My machine is Japan Calendar.

I have one question I buy pro licence.

So It said 1 Year.

So that next year I need yo pay for Licence agian ?

[Brian Fernandes]

boykeng,

I’ll ask my team to look into the Japan calender. Did you try switching to Gregorian and did that fix the problem?

Yes, you will need to buy another license after one year – the expiration date should be part of your license.

[Author]

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