Managing Your Profile

View Your Profile

After registering with Genuitec, access your profile to manage your profile preferences, licenses and forums.  You can also message members and make purchases.

To view your profile, go to https://www.genuitec.com/member-home/.  If you are not logged in, enter your Username and Password when prompted.

While logged in, you can select My Profile from the menu bar to quickly view your profile.

Update Profile Settings

Update your profile settings when you want to add a profile picture, change the email associated with your account, change your password or select your preferences for receiving emails.

Add a Profile Picture

Gravatar (Globally Recognized Avatar) is a free service that allows you to create a single profile that is used on any Gravatar-enabled site. If you use this service, your profile picture is automatically updated with your gravatar image. Otherwise, you can add a profile picture to your Genuitec profile.

Change Your Email Account

  1. View your profile and select Settings>General.
  2. Enter your password.
  3. Enter a new email address for the Account Email.
  4. Click Save Changes.

Change Your Password

  1. View your profile and select Settings>General.

    Updating your password
  2. Enter your current password.
  3. Click Generate Password.
  4. Enter a new password or continue to accept the suggested password.
  5. Click Save Changes.

Manage Product Licenses

Your profile includes a list of all product licenses associated with your account and allows you to upgrade your products, renew licenses and request license keys. You can also associate other subscriber’s license keys with your account.

  1. View your profile and select My Licenses. A list of licenses displays.
    Viewing product licenses
  2. To renew a license, click Renew.
    Note:  This options is only available when a product is expiring within 45 days.
  3. To upgrade to a new level of your product, click Upgrade.
  4. To receive an email with the Subscriber ID and Subscription code for the product, click Resend Key.
  5. To include another member’s license on your My Licenses list, enter the Subscriber ID and License Key in the Associate License area and click Associate License.

Note: CodeMix Personal licenses do not require a license key. To view CodeMix personal licenses associated with your profile, select the CodeMix Systems tab.

Viewing CodeMix personal licenses

Use Messages to Communicate with Others

The Messages feature in your profile is a convenient way to communicate with other members and staff.

View Messages

  1. View your profile and select Messages. Your Inbox displays. Unread messages are highlighted.
    Note:  Click the Sent tab if you want to filter the list to include only messages sent by you.
    Viewing messages
  2. Click the subject to view a message.
    Tip:  To quickly locate a message, type a description in the Search box and click Search.
  3. From the Actions column, you can toggle the status of the message between Read and Unread, or click Delete to remove the message from your inbox.
    Tip:  To update the Actions for multiple messages, select the check box for each message, select the action from the Bulk Actions list, and then click Apply.

Send New Messages

  1. View your profile and select Messages>Compose.
    Sending messages
  2. Enter the member’s username in the Send To.
  3. Enter a subject.
  4. Enter your message and select Choose file if you would like to attach a file.
  5. Click Send Message.

Manage Forums

Use our product forums to find answers to your questions, make product suggestions and get in on discussions with other members. From your profile, select Forums to view topics you have started and replied to, view favorite topics and manage your subscriptions.  For more information on forums, click here.