Managing Your Profile

View Your Profile

After registering with Genuitec, access your profile to manage your profile preferences, licenses and forums.  You can also message members and make purchases.

To view your profile, go to https://www.genuitec.com/member-home/.  If you are not logged in, enter your Username and Password when prompted.

 

Tip:  While logged in, you can select My Profile from the menu bar to quickly view your profile.

Update Profile Settings

Update your profile settings when you want to add a profile picture, change the email associated with your account, change your password or select your preferences for receiving emails.

Add a Profile Picture

Gravatar (Globally Recognized Avatar) is a free service that allows you to create a single profile that is used on any Gravatar-enabled site. If you use this service, your profile picture is automatically updated with your gravatar image. Otherwise, you can add a profile picture to your Genuitec profile.

1. View your profile and select Profile.
   
   
   Adding a profile picture
   
2. Click Choose File and select the image file.
3. Click Upload to add the image to your profile.
4. Click Update Profile to save your changes.

Change Your Email Account

1. View your profile and select Settings>General.
   
   
   Updating your profile settings
   
2. Enter your password.
3. Enter a new email address for the Account Email.
4. Click Save Changes.

Change Your Password

1. View your profile and select Settings>General.
2. Enter your current password.
3. Enter the new password and then repeat it. 
4. Click Save Changes.

Update Email Preferences

1. View your profile and select Settings>Email.
   
   
   Updating your profile settings
2. Select your messages preference.  If you select Yes you will receive an email when you receive a message from a member.
3. Select your newsletter preferences.
4. Click Save Changes.

Manage Product Licenses

Your profile includes a list of all product licenses associated with your account and allows you to upgrade your products, renew licenses and request license keys. You can also associate other subscriber’s license keys with your account.

1. View your profile and select My Licenses. A list of licenses displays.
   
   
   Viewing product licenses
2. To renew a license, click Renew.
   Note:  This options is only available when a product is expiring within 45 days.
3. To upgrade to a new level of your product, click Upgrade.
4. To receive an email with the Subscriber ID and Subscription code for the product, click Resend Key.
5. To include another member’s license on your My Licenses list, enter the Subscriber ID and License Key in the Associate License area and click Associate License.

Note: CodeMix Personal licenses do not require a license key. To view CodeMix personal licenses associated with your profile, select the CodeMix Systems tab.

Viewing CodeMix personal licenses

Use Messages to Communicate with Others

The Messages feature in your profile is a convenient way to communicate with other members and staff.

View Messages

1. View your profile and select Messages. Your Inbox displays. Unread messages are highlighted.
   Note:  Click the Sent tab if you want to filter the list to include only messages sent by you.
   
   
   Viewing messages
   
2. Click the subject to view a message.
   Tip:  To quickly locate a message, type a description in the Search box and click Search.
3. From the Actions column, you can toggle the status of the message between Read and Unread, or click Delete to remove the message from your inbox.
   Tip:  To update the Actions for multiple messages, select the check box for each message, select the action from the Bulk Actions list, and then click Apply.

Send New Messages

1. View your profile and select Messages>Compose.
   
   
   Sending messages
   
2. Enter the member’s username in the Send To.
3. Enter a subject.
4. Enter your message and select Choose file if you would like to attach a file.
5. Click Send Message.

Purchase Products

You can view your order history, purchase products with PayPal or a credit card, and request quotes from your profile.

View Order History

• View your profile and select Shop>History.

Make Purchases and Request Quotes

• View your profile, select Shop and then click Buy Software Now.  Click here for more information.

Manage Forums

Use our product forums to find answers to your questions, make product suggestions and get in on discussions with other members. From your profile, select Forums to view topics you have started and replied to, view favorite topics and manage your subscriptions.  For more information on forums, click here.