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- This topic has 3 replies, 3 voices, and was last updated 14 years, 1 month ago by
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I emailed to mailto:sales@genuitec.com and wait for response. How’s this keep happening like other users.
Sometimes firewalls block our emails. Also, ensure that your spam filter is not trapping email responses from our sales team. Spam filters is the most common cause for delay in users receiving the license keys.
If you haven’t received your license yet, please send to support at genuitec dot com your e-mail and date of purchase. With your detailed info I’ll check this out with sales team.
Thank you for sharing this status. We identify with your frustrations. Spammers have made normal communications such a pain.
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