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Android loading slowly

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  3. Getting Help – General
Viewing 15 posts - 1 through 15 (of 19 total)
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  • #331381 Reply

    hunnicuttz
    Member

    My app is loading great on iphone but is VERY slow to open on any Android phone. It takes atleast 10 seconds to open. How do I fix this?

    #331383

    support-michael
    Keymaster

    @hunnicuttz

    Can you share details:

    1) tell us about your android devices, e.g., device and android version?

    2) how big is your app, e.g., file size, number of images, number of screens…
    2a) if you create a super simple android app, let’s say it contains 1 image, how long does it take to launch such a trivial app

    #331512

    I am having the same problem, app size does not matter much. Is there any way to have a splash screen on Android? This would at least let the users know the app is alive.

    #331550

    support-michael
    Keymaster

    @steveo

    Can you share details about your device and os version?

    We have it in the queue to introduce android splash screens but that is a loaded issue on android. There are many android display sizes.

    #331598

    I have a Galaxy Nexus and Google Nexus 7, both running 4.1+. They both display a black screen for around 4-6 seconds before the first page displays. In addition to the startup page that contains a static list, the app has a couple of pages that contain an HTML wizard that has links to images. Are these pages loaded before the app starts, and if so is there any way to have them load when they are rendered?

    Any kind of splash screen or loading message that instantly displays would solve the problem, I have users that report the app is locking up because they don’t wait for the app to start.

    #331610

    support-michael
    Keymaster

    Hi steveo,

    We have wanted to get android splash screen support into the product for some time. Our native dev guys are evaluating some implementation options over the next few days. We will keep you posted on if we can get this feature scoped for an upcoming release. Please ping us here if you don’t hear back from us in 7-10 days.

    #331707

    hunnicuttz
    Member

    I’m still having the loading problem, any updates?

    #331711

    support-michael
    Keymaster

    @hunnicuttz

    Did you provide us info on device and version of android as requested?

    As @steveo shares there is a minimal startup cost for an android app. This startup performance varies based on device processor and version of android on our test devices. We are working on 2 things: 1) to better understand the startup performance and where it can be improved and 2) to provide startup image support similar to the iOS startup image configuration.

    #331748

    hunnicuttz
    Member

    It is happening on every Android phone that we try. The app is large but didn’t take very long to load before the software update that you just did. It takes at LEAST 10 seconds to load the app now.

    #331851

    broken850
    Member

    I actually wanted to know steps to be followed to deploy and distribute the app as in-house after i have developed it and also have procured the ios enterprise membership

    #331852

    support-michael
    Keymaster

    @broken850

    Please open a new topic.

    I actually wanted to know steps to be followed to deploy and distribute the app as in-house after i have developed it and also have procured the ios enterprise membership

    #332177

    hunnicuttz
    Member

    anyone else having this problem? My app works great on IOS but on every android i have tried it takes atleast 10-15 seconds to open up. PLEASE HELP!

    #332246

    Hi hunnicuttz,

    Please share your project in a zip file with us to review it. If is bigger than 10MB use wetransfer.com and use our support email: support at genuitec dot com, use title mobione data from hunnicuttz

    #332262

    support-michael
    Keymaster

    @hunnicuttz

    Please share details about your device, android OS version, size of your app, …?

    #333689

    hunnicuttz
    Member

    @support-octavio wrote:

    Hi hunnicuttz,

    Please share your project in a zip file with us to review it. If is bigger than 10MB use wetransfer.com and use our support email: support at genuitec dot com, use title mobione data from hunnicuttz

    I just saw this post lol. I sent you the files.

    Thanks!

Viewing 15 posts - 1 through 15 (of 19 total)
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