Angular IDE asking me again to Unlock CodeMix

This topic contains 1 reply, has 2 voices, and was last updated by  support-swapna 1 month, 2 weeks ago.

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  • #628536 Reply

    Hugo Torrejon
    Participant

    Hello,
    Since the first time I could not activate CodeMix because of error below, the person who helped the first time got me to use a commercial one which it could be activated in my company Laptop.
    Now I am trying to use again Angular IDE, but again is asking me to activate Code Mix.
    My original subscriber was cancelled and new one was created for the commercial one which I can see when I select “Enter Key” option with the correct subscription code ans subscription detail

    Error: Network error detected – SSLHandShakeException sun.security ………

    Can you please help me here ?
    Thanks

    #628637 Reply

    support-swapna
    Moderator

    Hugo,

    Sorry that you are seeing this issue with the license.

    1. Is there any firewall running in the machine?

    2. Did you change the JDK that is used to start the IDE? Can you please check if using a newer version of JDK to start the IDE helps?
    Edit the angularide.ini file (located in the Angular IDE installation folder) and point the -vm arg to a newer version of JDK (newer versions usually come with updated set of trusted certificates) and check if the issue persists?

    3. Can you please share with us the complete workspace log file from workspace dir/.metadata/.log for further investigation? Change the extension to .txt and attach it.

    Alternatively, you can reach us via Live Chat (Help > CodeMix > Live Chat) to help us diagnose the problem quickly.

    Apologies for inconvenience caused.

    –Swapna
    Genuitec Support

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