[jp4y]

Hello,

we have two questions:

IOS6 Device before and after the update 2.2.0:
From 10 sound files (mp3) we can only hear two …?! On IOS 4.2.1 device everything is fine.

IOS4.2.1 Device after the update 2.2.0:
After the update we lost the startup image …?! On IOS6 it’s okay.

Do you have any idea?? Could you help us, please …

Many thanks!

Regards, Haruto

[support-octavio]

Hi Haruto,

Could you share your project with us to investigate? To keep data in privacy send it via support at genuitec dot com. Use title: mobione data from jp4y
If your project’s size is more than 5MB, send it to us using a free service such as https://wetransfer.com

[support-michael]

We are investigating this issue now.

Let me confirm that we are talking about iOS webapp startup image property and not a native iOS app startup images (see screenshot)?
See attachment webapp-startup-image-prop.png
>IOS4.2.1 Device after the update 2.2.0: After the update we lost the startup image …?! On IOS6 it’s okay.

What device(s) are you testing with, specifically iOS 4.2.1 devices?

In our test cases it seems that an update for iOS6 to run in full screen mode has broken startup image on iphones w/ iOS 3 & 4, 🙁
We are working on a method to make webclip startup images work across all iOS versions – challenging!

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[fordca]

I also have this problem in regards to the audio problem and would appreciate some help as only some audio work and the problem seems to switch each time I use the app. thanks

[support-octavio]

@fordca,

We have received your files and followed up with you by email. Thanks

[Author]

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