[ilsuocero]

Dears,
my app works fine in test center either using local files or as a remote web app (goo.gl).

If I use the app with my iphone or with Chrome on my laptop in one of the page transitions the next page is white.
If I debug the app, I see all istructions working (I’m building a list). Debugging the app locally during the transition the new page became visible with the header before I build the list. After that the whole page is ok.
In Chrome the page transition goes into a white page, then the app continues to build the list and when it finishes the screen is just white with nothing else.

If you need it, I can send you a link.

Thanks
Roberto

[support-octavio]

Hi ilsuocero,

Can you tell me what mobione version are you using?
Do you only get this error when test it in chrome?

[ilsuocero]

Hi Octavio,

Version: 2.2.3 Build id: 20121030

The blank (white) page occurs in Safari IOS (iPhone), Chrome (laptop), Safari (laptop) and in Chrome IOS (iPhone).

If you want to test the app, I can give you the APP link today after 11:30 AM CET because I need to start the backend, otherwise you get an error before entering in the page transition.

Roberto

[support-michael]

Hi Roberto,

I suspect you have a bug in your transition code or custom list building code. Can’t say without seeing the code.

[ilsuocero]

OK,
the link is this one: http://goo.gl/XxALj
If you need the project tell me how I can send it to you.

On the home screen push the first item named Maps. You go then in a screen where the title is Mappe (sorry, I need to work on tranlsations).

Then push the upper right button labeled Mappe On Line –> the transition works in the test center and you should see two items in a screen with name Mappe on-line

Try the above steps in chrome laptop or in Safari IOS and the transition goes wrong.

I let the backend running for you till 6:00 PM CET

Thanks a lot

[support-michael]

@ilsuocero

I briefly cracked open your app in the Test Center and then on my iphone5. The screen crashes consistently on the iphone5. I have no idea why atm but I notice that you have a lot going on in this app with socket io, canvas, other… To understand what might be goofed up I would work to isolate each page and develop it then systematically integrate them 1 by 1 testing as I go.

[ilsuocero]

@Wayne
Do you want me to send you the .mobi project?

[ilsuocero]

Same error in the page transition with the mobione 2.3.0 20130107
A page transition error occurs also on the Preferences Item of the APP home screen (probably in 2.2.3 too)

Here the link to the new 2.3.0 APP http://goo.gl/Sd2nL

on 2.3.0: when the published app starts, it hangs for a while. Non in the test center as local.

[ilsuocero]

@Wayne
I’m in a dead point. How can I help you?

Thanks
Roberto

[ilsuocero]

@Wayne
in this test http://goo.gl/Lxekq I deleted all my scripts and the app_custom.js is the default one. In this way I let only the mobione frame transition from home page to others.
The crash is still there (eg. go to –> Impostazioni).

When the app is loaded it hangs for a while. then, a part of crashes, in the pages that are running buttons has to be pushed twice to get the transition (Eg. back button). In the test center, when the remote app is loaded, mobione hangs and often I need to kill it.

So, a part of the html design, done by MobiOne, no customization are there.

Please, I wrote a lot of stuff and now I stopped waiting for a solution.
Help me.
Thanks a lot
Roberto

[support-michael]

@reberto

>So, a part of the html design, done by MobiOne, no customization are there.

My 1st thought is there is negative interaction between custom implementation and the mobione screen transition and layout mechanisms. These situations are difficult to isolate without access the original UI screens. Can you all or a subset of your project for use to try and isolate where the problem is originating from. If you want to keep it private please send a zip of your entire project to
support at genuitec dot com with title “Blank (white) Page after page transition”
Also please include a link to this thread in the email body.

[ilsuocero]

Anoter info that could be useful:
In chrome the test app (without logic) after an hang long two/three minutes awakes. Before that a pop-up informs that the script skype-click-to-call is not responding. the screens crashes during transition.

Same beavior in mobione 2.3.1: the screen transition crashes in published app and mobione hangs and must be killed when tries to use the remote app.
Please, I lost January…..

[ilsuocero]

This morning I tried to work on the project I sent to you, the one without logic, on mobione 2.3.1

At the beginning, in the online version, the app hangs for a while when it is loaded.
I set the Chrome’s javascript console on, and I paused the app when it’s hanging.
Every time stops on this function

phoneui._calcAR = function(el, def, that, x, y) {
....

I do not know if the debugger shows what really happens but seems the app puts a lot of effort building the list items, especially the icons in each item.

I tried also to delete end rebuild the homescreen listItems but errors are still there

Anyway the generstion process has some problems. If I delete files (javascript) not being used from the app, mobione still needs them for continue the generation and does not push any error: just stops at the files tab with a little red cross in the tab. You have to imagine to replace missing files and you have to be smart enough to replace the right ones.

SECOND TEST:
I deleted all .mobi screen in the project (without logic) directory except the Home (testCostabrada.mobi).
Regenerated.
Result: quick start even tough the app seems to wait a little when it’s building icons on items list.
Copied back the Impostazioni.mobi (the one that was crashing) –> Transition OK ofter generation but slow start on icon’s list generation
Copied back Mappe.mobi and onLineMaps.Mobi –> transition OK from Mappe and onLineMaps
Copied back the last two screens –> Crash as before on Home–>Impostazioni and Mappe–>onLineMaps

Now I start to investigate on the last two. Please use this info to investigate you too.

I beg you a sign of life. Should I give up with MobiOne? I lost a month…

[ilsuocero]

Guys,
some little good news: mobione 2.3.1 acts like Chrome and crashes on the transitions. (in previous releases the test center was running the app without errors)
I did a lot of tests, deleting and modifying all screens.
Now I have a new beaviour: in one of the incriminated transiton Mappe –> onLineMaps i get a strange pop-up error saying that the home page (iCostabrada.html) is missing. May be this can help you.
The second incriminated transition home –> Impostazioni goes lank (white) as before

I sent you the new project.

The project is without icons on homepage’s itemlist. Icons hangs the app…. but this will be a new problem. Now I need to fix the page transition.

Regards

[support-michael]

@ilsuocero

we received you project. Investigating this behavior.

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