[Peter Hulst]

I can’t seem to get a connection to our bugzilla (2.16.7) that sits on https.

Is it possible to connect at all with the myeclipse bugzilla plugin?
I try to connect to https://bugzilla.<mycompany&gt;.com but get:

I get the message ‘could not establish a HTTP connection with server located at bugzilla.<mycompany>.com’ .

how do I get this to work, or are there any plans to support https for this plugin?

thanks
peter

😥

[Scott Anderson]

Is it possible to connect at all with the myeclipse bugzilla plugin?

Sure it is. I just connected using https (yes, it’s supported) to the eclipse.org bugzilla repository and it worked fine.

I get the message ‘could not establish a HTTP connection with server located at bugzilla.<mycompany>.com’ .

Try getting a login at eclipse.org and connecting to https://bugs.eclipse.org/bugs with your loginid/password. If that works, it’s simply a configuration issue with your server of some sort.

[Peter Hulst]

thanks for the response. I tried to connect to bugs.eclipse.org and that indeed worked. i’m still lost on why it doesn’t work with our bugzilla server though. I can access it through my browser just fine.

Does the plugin connect the same way as a browser connects, or does it use a different port or protocol or something? Could it be that we need to enable or configure something on the bugzilla server end to make this work? As far as I’m aware I’m the only one who’s tried to connect to this bugzilla server this way, everyone else uses the web interface.

thanks
Peter

[Kapil Kapre]

@sfpeter wrote:

thanks for the response. I tried to connect to bugs.eclipse.org and that indeed worked. i’m still lost on why it doesn’t work with our bugzilla server though. I can access it through my browser just fine.

Does the plugin connect the same way as a browser connects, or does it use a different port or protocol or something? Could it be that we need to enable or configure something on the bugzilla server end to make this work? As far as I’m aware I’m the only one who’s tried to connect to this bugzilla server this way, everyone else uses the web interface.

thanks
Peter

Hi Peter,
I have a Q. Does your Bugzilla server use HTML Templates for changing language/formatting ? Can you confirm your BZ version ??
We currently only support the following BZ versions gttp://www.myeclipseide.com/PNphpBB2+file-viewtopic-t-5172.html

[Kapil Kapre]

Peter,
I recieved both your attachments and the pages check out fine. I have another quick question for you. Is the SSL Certificate on your BZ site self-signed / untrusted? ( Usually a good way to know is if you get a dialog box asking you to accept a security certificate when you access the BZ website). I ask because currently we do not support these kinds of SSL certificates.
Thank you for your patience.

[Peter Hulst]

Well, I don’t know much about how these SSL certificates work.
I understand from our sysadmin that our certificates are not self signed, but that they live in our own keystore, so I suppose that means that myeclipse would consider them untrusted.

What keystore does myeclipse use, and would it be possible to get our keys in there?

thanks again for your help,
peter

[Kapil Kapre]

@sfpeter wrote:

Well, I don’t know much about how these SSL certificates work.
I understand from our sysadmin that our certificates are not self signed, but that they live in our own keystore, so I suppose that means that myeclipse would consider them untrusted.

What keystore does myeclipse use, and would it be possible to get our keys in there?

thanks again for your help,
peter

Hi Peter,
Thanks for that additional bit of information. The way SSL is set up on the BZ server affects greatly how our BZ plugin will interact with your server. Although we would love to its simply not possible for us to support every kind of configuration out there. Having said that, there is still a slim chance we can get it to work for you.
I need you to try this for me,
Add the following to your eclipse shortcut:
“-vmargs -Djavax.net.ssl.keyStore=<keystore_file>”
You will need to create a local keystore file (you can use a tool named keytool provided by SUN along with the JDK) and import the certs used by your company into that file. If possible , can you get your sys-admin to help you on this? (creating a localkeystore)

Does the plugin connect the same way as a browser connects, or does it use a different port or protocol or something? Could it be that we need to enable or configure something on the bugzilla server end to make this work? As far as I’m aware I’m the only one who’s tried to connect to this bugzilla server this way, everyone else uses the web interface.

Yes it connects exactly like a browser.

[Peter Hulst]

I modified the startup properties in my MyEclipse shortcut to the following

C:\eclipse\eclipse.exe -vmargs -Duser.language=en -Xmx512M -Dosgi.splashLocation="C:\Program Files\MyEclipse\eclipse\MyEclipseSplash.bmp" -Djavax.net.ssl.keyStore="C:\j2sdk1.4.2_08\jre\lib\security\cacerts"

and imported my company’s certs into that cacerts file, using keytool.

Unfortunately, no difference, I still get the same error message. Is there anything else I can try? Is there a certain external keystore used by eclipse and would there be a way to get our keys into that keystore?

If all else fails, is there any chance that our configuration will be supported in a future release of the MyEclipse plugin?

thanks
Peter

[Kapil Kapre]

Hi Peter,

@sfpeter wrote:

I modified the startup properties in my MyEclipse shortcut to the following

C:\eclipse\eclipse.exe -vmargs -Duser.language=en -Xmx512M -Dosgi.splashLocation="C:\Program Files\MyEclipse\eclipse\MyEclipseSplash.bmp" -Djavax.net.ssl.keyStore="C:\j2sdk1.4.2_08\jre\lib\security\cacerts"

and imported my company’s certs into that cacerts file, using keytool.

Unfortunately, no difference, I still get the same error message. Is there anything else I can try? Is there a certain external keystore used by eclipse and would there be a way to get our keys into that keystore?

Unfortunately this means that we dont currently support your SSL configuration. I will need to file this issue and prioritize accordingly.

@sfpeter wrote:

If all else fails, is there any chance that our configuration will be supported in a future release of the MyEclipse plugin?

thanks
Peter

We cant really guarantee a timeframe, however more requests for the same will help in bumping up the priority. We apologize for the inconvenience caused.

[Peter Hulst]

We have about 10 java developers here who are using Eclipse and I’m trying to get them interested in using MyEclipseIDE as well. So please count this request for 10 🙂

bad news, but thanks for your help in trying various things. I still think MyEclipseIDE rocks.

Peter

[Scott Anderson]

Peter,

Please remember that you can use the web interface to bugzilla from within MyEclipse as well. You just need to open a MyEclipse Web Browser window (little globe icon on the toolbar) and set the URL to your bugzilla install. That will give you the interface everyine is already used to, and still be within MyEclipse for convenience. And, you can have as many browser windows as you need. How’s that?

[caseyd]

Count Stanford.edu in as wanting support for self-signed certs…
Is there a formal place for such a request-vote?

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