[CMN12D001]

I get that error message in mobione:

[CMN12D001]

Thank you, i already restarted my PC and it works, Thanks anyways!

[CMN12D001]

its not working…

[CMN12D001]

I have the same error, i restarted and. i toth it worked but in my device it won´t work

[paulD]

Hi there

It’s not a easy process by any means. Apple make it so freaking difficult, its not funny.

I got 2 apps into the app store in the last couple of weeks and it was a case of lots of research and patience.

My advice to you if your having problems is to start from scratch. What worked for me was to print off the provisioning learning guide in the learning centre, go through it line by line and get the right profiles downloaded.

Make sure your using the right provisioning profile. For testing use the ad hoc which is linked to the device profiles you added to test on.

For distribution use the app store profile and make sure its linked to the correct app id.

I have two folders on my hard drive one containing my test profile which i use for all my apps. The other folder is my distribution profile which is then spit into the profiles for different apps, so i don’t get confused.

Hang in there bud, it is do-able!!

[support-octavio]

Hi CMN12D001,

>I have the same error, i restarted and. i toth it worked but in my device it won´t work
I’d suggest you to create a new folder and create again certificate, private key and provision profile to ensure that you are working with the appropriate files. You could also delete all old certificates, private key and profiles if you wish to avoid future misunderstandings. Follow the procedure exactly as outlined http://www.genuitec.com/mobile/docs/appledigitalsignature/appledigitalsignature.html

[CMN12D001]

Ok, thank you both!

[CMN12D001]

i have a question, if I revoke my certificate i can request it again?

[CMN12D001]

@support-octavio wrote:

Hi CMN12D001,

>I have the same error, i restarted and. i toth it worked but in my device it won´t work
I’d suggest you to create a new folder and create again certificate, private key and provision profile to ensure that you are working with the appropriate files. You could also delete all old certificates, private key and profiles if you wish to avoid future misunderstandings. Follow the procedure exactly as outlined http://www.genuitec.com/mobile/docs/appledigitalsignature/appledigitalsignature.html

i lost my private.key file, If o revoke my certificate at apple developer i can request it again?

[CMN12D001]

@paulD wrote:

Hi there

It’s not a easy process by any means. Apple make it so freaking difficult, its not funny.

I got 2 apps into the app store in the last couple of weeks and it was a case of lots of research and patience.

My advice to you if your having problems is to start from scratch. What worked for me was to print off the provisioning learning guide in the learning centre, go through it line by line and get the right profiles downloaded.

Make sure your using the right provisioning profile. For testing use the ad hoc which is linked to the device profiles you added to test on.

For distribution use the app store profile and make sure its linked to the correct app id.

I have two folders on my hard drive one containing my test profile which i use for all my apps. The other folder is my distribution profile which is then spit into the profiles for different apps, so i don’t get confused.

Hang in there bud, it is do-able!!

Is it posible to talk to you by Email? i really need help, i successfully sent 3 apps to Apple and the status is “Waiting for Review” but i want to publish another app, and i started with the problems, and i would like you to guide me on what to do with this.
Can you write down your EMAIL Please?

Thank you,

[support-octavio]

@CMN12D001,

Lost Private Key

Your private key is a fundamental input to the iOS build process. The certificate and profile files are uniquely paired to it, i.e., dependent upon it. Thus if you loose your private key then the certificate and profiles that you created based on it are unusable.

There is no true recovery process other than revoking your current certificate(s) and profiles and starting over. In the iOS Provision Portal revoke the development and distribution certificates. Then repeat the entire process of requesting a certificate and configuring your provision profiles (see http://www.genuitec.com/mobile/docs/appledigitalsignature/appledigitalsignature.html)

Email Support – N/A

We are unable to offer one-on-one email support. We use email only for communication of confidential data and subject matter for existing forum support cases. We encourage all users to post their questions and issues to these public forums in order to provide a searchable knowledge base for the MobiOne developer community. We are planning to introduce premium support and full lifecycle consulting support in the near future. Let us know your basic requirements and perhaps we can recommend a consultant or community members can assist you.

[CMN12D001]

Thank you Octavio, my only doupt was if i could revoke my certificate and request it again.
again, thank you

[Author]

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