- This topic has 5 replies, 2 voices, and was last updated 15 years, 11 months ago by
support-joy.
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Dien HuynhMemberHi,
I am running MyEclipse 7.5 and whenever I run the Help -> Check for Updates, it always failed. Below is the log of the error. Can you please help me to resolve this problem. Thanks.
An unexpected error occurred validating the selected profile
Reason: This profile can not be resolved because required software could not be located.This profile can not be resolved because required software could not be located.
Could not locate installable unit: org.eclipse.wst.common.fproj.feature.group [3.1.0,4.0.0)
Could not locate installable unit: org.eclipse.wst.jsdt.feature.feature.group [1.1.0,2.0.0)
Could not locate installable unit: org.eclipse.wst.xml_ui.feature.feature.group [3.1.0,4.0.0)
Could not locate installable unit: org.eclipse.wst.web_ui.feature.feature.group [3.1.0,4.0.0)
Could not locate installable unit: org.eclipse.wst.xsl.feature.feature.group [1.0.0,2.0.0)
Checked update site http://community.polarion.com/projects/subversive/download/eclipse/2.0/update-site and found 60 installable units.
Checked update site http://dl.google.com/eclipse/plugin/3.4 and found 21 installable units.
Checked update site http://download.eclipse.org/eclipse/updates/3.4 and found 1809 installable units.
Checked update site http://download.eclipse.org/releases/ganymede and found 2420 installable units.
Checked update site http://download.eclipse.org/technology/dltk/updates-dev/1.0M4-PDT-2.0 and found 131 installable units.
Checked update site http://download.eclipse.org/technology/subversive/0.7/update-site and found 41 installable units.
Checked update site http://download.eclipse.org/tools/ajdt/33/update and found 18 installable units.
Checked update site http://download.eclipse.org/tools/ajdt/34/dev/update and found 40 installable units.
Checked update site http://download.eclipse.org/tools/mylyn/update/e3.4 and found 110 installable units.
Checked update site http://download.eclipse.org/tools/pdt/updates/2.0 and found 37 installable units.
Checked update site http://downloads.myeclipseide.com/downloads/products/eworkbench/7.0/updates and found 816 installable units.
Checked update site http://downloads.myeclipseide.com/downloads/products/eworkbench/7.0/updates/supporting and found 21 installable units.
Checked update site http://downloads.myeclipseide.com/downloads/products/eworkbench/ganymede-latest and found 816 installable units.
Checked update site http://downloads.myeclipseide.com/downloads/products/eworkbench/jdks and found 6 installable units.
Checked update site http://downloads.poweredbypulse.com/downloads/products/pulse/client and found 116 installable units.
Checked update site http://downloads.poweredbypulse.com/downloads/products/pulse/eclipse34 and found 1 installable units.
Checked update site http://downloads.poweredbypulse.com/downloads/products/pulse/ganymede and found 104 installable units.
Checked update site http://www.polarion.org/projects/subversive/download/1.1/update-site and found 53 installable units.
Checked update site http://www.polarion.org/projects/subversive/download/integrations/update-site and found 7 installable units.
Checked update site http://www.poweredbypulse.com/installer/eclipse-base and found 2 installable units.
Checked update site http://www.poweredbypulse.com/pulse/download/live and found 1 installable units.August 16, 2009 at 10:55 pm #301460
support-joyMemberSorry to hear you are running into this issue. Can you answer few queries for me to get to the root cause?
1. Can you copy and paste your installation details? To get the same, from MyEclipse IDE click on the menu item – MyEclipse > Installation Summary > Installation Detail.
2. How did you install ME 7.5? Meaning – upgrade from ME 7.1/ME 7.0 or earlier version or a fresh install using all-in-one installer/manual installer or using pulse installed ME 7.5?
3. Are you behind a proxy/firewall?August 17, 2009 at 5:39 am #301476
Dien HuynhMemberHi,
1. My ME installation details:
*** Date:
Monday, 17 August 2009 8:35:16 PM EST** System properties:
OS=WindowsVista
OS version=6.0.0
Java version=1.6.0_13*** MyEclipse details:
MyEclipse Enterprise Workbench
Version: 7.5
Build id: 7.5-20090609*** Eclipse details:
MyEclipse Enterprise WorkbenchVersion: 7.5
Build id: 7.5-20090609Eclipse Platform
Version: 3.4.2.R342_v20090122-9I96EiWElHi8lheoJKJIvhM3JfVsYbRrgVIWL
Build id: M20090211-1700Eclipse Java Development Tools
Version: 3.4.2.r342_v20081217-7o7tEAoEEDWEm5HTrKn-svO4BbDI
Build id: M20090211-1700Eclipse Plug-in Development Environment
Version: 3.4.2.R342_v20090122-7T7U1E9imVKz-A8Vz-p_jRS
Build id: M20080703-0800Eclipse Graphical Editing Framework GEF
Version: 3.4.2.v20090218-1145-67728084A56B4I233613552
Build id: 200809101400Eclipse RCP
Version: 3.4.200.R342_v20090122-989JESTEbig-SVaL8UJHcYBr4A63
Build id: M20090211-1700Eclipse startup command=-os
win32
-ws
win32
-arch
x86
-showsplash
-launcher
C:\MyEclipse\MyEclipse 7.0\myeclipse.exe
-name
Myeclipse
–launcher.library
C:\MyEclipse\MyEclipse 7.0\../Genuitec\Common\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.101.R34x_v20080731\eclipse_1115.dll
-startup
C:\MyEclipse\MyEclipse 7.0\../Genuitec\Common\plugins\org.eclipse.equinox.launcher_1.0.101.R34x_v20081125.jar
-clean
-configuration
configuration
-vm
C:\MyEclipse\Genuitec\Common\binary\com.sun.java.jdk.win32.x86_1.6.0.013\jre\bin\client\jvm.dll2. I upgrade from ME7.1 . Initially I was downloading the ME7.5 but for some reasons the download was very slow comparing to the previous download of ME7.1 and often stop halfway through the download. After several attempt, I decided to use the upgrade feature from my ME7.1. This is another issue I am not sure what changes have been made from your server.
3. I am not behind a proxy/firewall.
Thanks for your help.
Regards,
Dien
August 17, 2009 at 5:49 am #301477
support-joyMemberDien,
Thank you for the details. Your installation details looks good. Looks like there are dependency issues. To do a quick fix, I would recommend you follow the below approach (provided you have uninterrupted internet access, if you don’t have steady internet access, it could be an issue).
1. Manually open pulse explorer. Look for ~\Genuitec\Pulse Explorer\pulse-explorer.exe. In case you don’t find it, please download the same from http://www.poweredbypulse.com
2. You will be prompted to login to pulse. In case you have pulse login, you can go ahead and use it, otherwise, you can login anonymously.
3. This will redirect you to the explorer. Expand “My Profiles”. Here it will list you “MyEclipse 7.5”
4. Right click on “MyEclipse 7.5” and click on [Re-install and run].Pulse will automatically resolve any dependency issues.
August 23, 2009 at 5:42 pm #301666
Dien HuynhMemberThanks for your help. The problem has been resolved.
August 23, 2009 at 10:41 pm #301668
support-joyMemberGood to hear that you are all set. 🙂
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