[mweissman]

I have an issue with what MyEclipse considers a reasonable clean install and the steps described for upgrades. Each upgrade I have applied I have needed to do a clean eclipse install, and then install myeclipse. Support will not respond unless it is a clean install. That is unacceptable.

MyEclipse installers seem to feel that its easy doing a clean eclipse install. It is not!! The main issue is that my workspace needs to be recreated. I have to redo configurations, preferences, and formatting. That just sucks! Then I need to run eclipse with the -clean parameter, come on.
MyEclipse is a plugin. Start acting like it. I should be able to drop myeclipse into a plugin directory. Upon restart of eclipse, MYEclipse should initialize everything you need to, reset any settings and I am up and running.

If you can’t get the install to be backward compatable, and work as a plugin, you are not doing the job. So far I am disappointed with MyEclipse, and my company is going to not renew its subcriptions to myeclipse.
Sorry for the rant, but I expect more from you guys.

[Riyad Kalla]

I have an issue with what MyEclipse considers a reasonable clean install and the steps described for upgrades. Each upgrade I have applied I have needed to do a clean eclipse install, and then install myeclipse. Support will not respond unless it is a clean install. That is unacceptable.

Support has never claimed we will not respond unless it is a clean install. What we DO require is that users are using stable releases of Eclipse and MyEclipse. We will resort to a “clean install” merely as a testing measure to see if we can get the user setup and running and then from there further analyze what is going on.

MyEclipse installers seem to feel that its easy doing a clean eclipse install. It is not!! The main issue is that my workspace needs to be recreated. I have to redo configurations, preferences, and formatting. That just sucks! Then I need to run eclipse with the -clean parameter, come on.

Your workspace does *not* need to be recreated each time. I would suggest you review the posts where we have suggested -clean or a new workspace. -clean is a practice by many large scale Eclipse plugins to rebuild the plugin cache, it is necessary when moving between major versions of Eclipse/MyEclipse or any other plugin.

Rebuild your workspace is only necessary when it becomes corrupt, this is rare but does happen. Keep in mind you can use File > Export and File > Import to get your settings, projects and everything else out of one workspace into another, total time probably 2-5mins worth of work. Most times you can simply reuse your existing workspace and we suggest adding -clean to avoid users having problems down the road.

MyEclipse is a plugin. Start acting like it. I should be able to drop myeclipse into a plugin directory. Upon restart of eclipse, MYEclipse should initialize everything you need to, reset any settings and I am up and running.

MyEclipse is an Eclipse extension, a collection of 180+ plugins at last count. The steps you describe are the typical steps taking after using the update manager. And yes, this is how it should act…

So far I am disappointed with MyEclipse, and my company is going to not renew its subcriptions to myeclipse.

We are sorry to hear that, but understand that your company needs to do what is best for them and their productivity. If you were working in an environment where MyEclipse was contiunually getting in your way and not helping your team be more productive, then MyEclipse clearly isn’t the right choice.

Sorry for the rant, but I expect more from you guys.

We appreciate constructive feedback and concrete examples, we don’t appreciate users comming to the forums to blow off steam. If you have specific problems with MyEclipse we will work with you, however the only other thing I’ve seen you post is the followup here: https://www.genuitec.com/forums/topic/error-editing-html-files-in-myeclipse-4-0m2/#post-237451&highlight=#43099

I don’t see any other problem issues reported by you that we tried to help you with, maybe you were using a different account?

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