[wab3@earthlink.net]

Hi

I cannot get MyEclipse to run after installing. Please see bug report (if you want to call that) below. Please help.

Cheers!

Willard Brooks
wab3@earthlink.net

Special Messages:
–See Error_A and Error_B descriptions at end of this message.

Enviroment:
–JAVA 1.5.0_08
–Eclipse 3.2
–OS Windows 2000 5.00.2195; SP4

STEPS TO REPRODUCE BUG
0 Install Java
1 Install Eclipse 3.2 in C:\eclipse
2 Install MyEclipse 5.5
3 Click on MyEclipse Enterprise Workbench in Windows Start menu
4 MyEclipse opens
5 After a couple of seconds ERROR_A appears
6 Right after this, ERROR_B message appears over top of ERROR_A
7 Error_A button is active and can be clicked, which closes message
8 Error_B controls are all inactive and cannot be clicked.
9 Whole application gets frozen and user has to open Windows TASK MANAGER to manually force MyEclipse to close

ERROR A
Incomplete MyEclipse Installation
“The workbench must be restarted to fully complete the MyEclipse
installation process. My Eclipse will restart now”
–Button. “OK”

ERROR B
Subscription Key Information
“Your 30 day trial period expires on 3/5/07 2:34 PM. *****Your MyEclipse Subscription will in expire in less than 30 days, on the “Subscription expiration date” shown above.*****
–Link “Lost your subscription code?”
–Button “Purchase Subscription”
–Button “Enter Subscription”
–Button “Close”

[wab3@earthlink.net]

notify

[wab3@earthlink.net]

turns out I did’nt have java set up properly….

[Scott Anderson]

Willard,

It looks like the issue can be fixed by starting MyEclipse one time from the commandline with the -clean commandline option. Simply open the shortcut you use to start the application and change it as follows:
Code:

eclipse.exe -clean …rest of arguments…

Once you’ve restarted one time like this, the problem should take care of itself. If it doesn’t, I’d then suggest you download and use our “all-in-one” installer as that will ensure the configuration is correct upon initial start and will avoid this issue all together.

Hope that gets you going.

[architect-01]

It came up with just the -clean option. What was the problem ?? Just want to know. I am rebuilding my environment with MyEclipse 5.5 M1 from 5.1. Just want to know. Scott thanks again. I thought the -clean option needed a bunch of parameters. By the way what does it do ?

[Scott Anderson]

The -clean option simply tells Eclipse to rebuild its plugin cache at startup. There’s been a long-standing problem with the way Eclipse caches what plugins should be loaded and what the current configuration looks like. When you do a big update, the cache becomes stale and Eclipse can’t tell. It’s a bug we’ve brought up in various update manager PRs at eclipse, but they simply won’t restart after an update with the -clean option automatically, which causes this problem from time to time.

[Author]

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