[steve6]

Java JDK Version: 11
Eclipse Version: 2018-09 (4.9.0)
OS: Ubuntu 18.10

Imediatly after a fresh install of Eclipse and CodeMix, I get the attached error everytime I launch Eclipse.

• This topic was modified 5 years, 6 months ago by steve6.

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[support-swapna]

Steve,

Sorry that you are seeing this issue.

1. Can you please check if running these two commands helps fix the problem?

sudo apt-get install –reinstall overlay-scrollbar-gtk2
sudo apt install libcanberra-gtk-module libcanberra-gtk3-module

Please shut down your IDE, then delete the .codemix folder you will find in your home directory, run the above commands, restart Eclipse and see if the CodeMix engine starts fine.

2. If the above steps do not fix the problem, then please check if you have a file/directory with this path?: ~/.config/Code or ~/.config/codeMix

If you have, then can you please delete these files/directories,restart your Eclipse and see if it helps?

Apologies for inconvenience caused. Please let us know how you get on with this problem.

–Swapna
Genuitec Support

[jhugohr]

Steve,

seems the problem on Ubuntu 18.10 is due to the ‘libc6’ package version (2.28) that is causing VSCode fail to launch. (https://github.com/Microsoft/vscode/issues/51917). Ubuntu 18.04 is using (2.27) and works fine.

As a workaround, meanwhile we investigate a possible fix, you can downgrade ‘libc6’ to version ‘libc6.2.27-3ubuntu1’. You can try either:

sudo apt-get install libc6=2.27-3ubuntu1
or
sudo aptitude install libc6=2.27-3ubuntu1.

Please let us know if you have additional comments.

Best Regards,

Hugo
Genuitec Team

[steve6]

I ended up switching back to Ubuntu 18.04. Way too much instability in 18.10 in my opinion.

Sorry I am unable to verify the fix you provided.
I am very impressed with the responsiveness of Genuitec – Thanks for your support.

[Author]

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