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Exception during update: Accessing information

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #307125 Reply

    mel4jdev
    Member

    An internal error occurred during: “Accessing information”.

    java.lang.NullPointerException
    at com.genuitec.pulse.client.contrib.ui.blueprint.SoftwareUpdatesService.findExistingIUsBeingRemoved(Unknown Source)
    at com.genuitec.pulse.client.contrib.ui.blueprint.SoftwareUpdatesService.findAvailableCatalogSoftwareUpdates(Unknown Source)
    at com.genuitec.pulse.client.contrib.ui.blueprint.SoftwareUpdatesService.getSoftwareUpdates(Unknown Source)
    at com.genuitec.pulse.client.contrib.ui.blueprint.PendingChanges.calculateSoftwareUpdates(Unknown Source)
    at com.genuitec.pulse.client.contrib.ui.blueprint.PendingChanges.calculateGroupContents(Unknown Source)
    at com.genuitec.pulse.client.contrib.ui.blueprint.PendingChanges$CalculationJob.run(Unknown Source)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)

    What is wrong?

    Thanks,
    Mark

    #307134

    Scott Anderson
    Participant

    Mark,

    We want to help, but we’ll need a few more details before we can offer any advice. For example:
    1) Were you performing a fresh installation of MyEclipse 8.5? If so, what installer were you using (Custom, Windows, etc).
    2) Were you updating an existing MyEclipse 8.0 or 8.5M2 install and if so which?
    3) Were you updating from within the product, using the Pulse Explorer, or some other method
    4) At what point in the process did you see this message?
    5) Did you attempt to retry the install / update? What were the results?

    #307180

    mel4jdev
    Member

    Hello Scott,

    I have managed this problem… I don’t know what was the cause but calling in Pulse Explorer “Reinstall and run”.
    But to answer your questions… I tried to update both from Pulse Explorer and MyEclipse update. I used MyEclipse for Spring 8.5 M2 on Linux.

    But could you help me in another problem… I waiting to purchase MyEclipse 8.5 as soon as it will be released. I wrote to you and I know that I can install MyEclipse at home and in work provided that I will not use MyEclipse on more that one computer (actually more than one instance of MyEclipse) at the same time. My problem is that I want to have the same plugins and setting in work and at home. Can I use the same profile or I need two? What are prons for sharing plugins and setting with myself? Does it mean that profile is shared???? I do not catch it.

    I also noticed that in MyEclipse 8.5 settings for Maven… to enable not MyEclipse4Maven settings disappeared. This settings were in MyEclipse 8.5 M2 and they enabled more advanced Maven settings which you hidden by default to make using of Maven more pleaseable. But now… are they in MyEclipse4Maven or they just disappeared?

    Thank you in advance,
    Mark

    #307206

    Scott Anderson
    Participant

    Mark,

    First, I’m glad that the reinstall then run solved the update issue. Good deal! Now to your questions:

    My problem is that I want to have the same plugins and setting in work and at home. Can I use the same profile or I need two? What are prons for sharing plugins and setting with myself? Does it mean that profile is shared???? I do not catch it.

    Having the same settings wherever you go is really one of the key uses of Pulse. You only need one profile for that and you don’t need to use any collaboration features or “share” it with anyone. Basically, on any computer you want to use your software on, just log into your Pulse account, select the profile you want and hit “Install”. Once the installation is done on that machine, you can launch the profile from the shortcuts that Pulse will create for you and handle all your configuration and updates from within the Software Configuration Center if you like. Or, you can use the Pulse Explorer, whichever you prefer.

    I also noticed that in MyEclipse 8.5 settings for Maven… to enable not MyEclipse4Maven settings disappeared. This settings were in MyEclipse 8.5 M2 and they enabled more advanced Maven settings which you hidden by default to make using of Maven more pleaseable. But now… are they in MyEclipse4Maven or they just disappeared?

    We took away that setting because we no longer hide any of the advanced Maven capabilities. They are all exposed now and we couldn’t think of a good reason to hide them anymore (they were problematic in the past). So, it’s all there by default and recently updated. Hope you like it.

    #307292

    mel4jdev
    Member

    Scott,

    Thanks for your answer… I agree – it’s better for me to have all this features exposed 🙂

    But I have another problem/question. Something strange is happening… I have installed “MyEclipse for Spring” in version 8.5.0. But both Pulse and MyEclipse Configuration Center shows in “Software Updates Available” that… there is update for “MyEclipse for Spring” to version 3.3.3. What?

    Also it shows that there is update to Mylyn to version 3.3.3… which is possible because now I have version 3.3.2 but… when I check it and try to update window “Accept Required Updates” opens and shows taht it will update Mylyn and two other things connected with Mylyn (execly Mylyn Bridge) and when I click “Next”… I am returned to the same window… nothing happenes…. I can click this button as many times as I want but still nothing would happen.

    My profile is: “MyEclipse4Spring2Mel”.

    If you need more info I can send you via e-mail.

    Thank you in advance,
    Mark

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