facebook

General Concern

💡
Our Forums Have Moved

For help with installation, bugs reports or feature requests, please head over to our new forums.
Genuitec Community on GitHub

  1. MobiOne Archive
  2.  > 
  3. Getting Help – General
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #326971 Reply

    appdevny
    Member

    You guys need to do something about the email system or the response time for emails sent to sales. Maybe add a way to receive an auto response that confirms genuitec received the email.

    In any case, I licensed MobiOne Studio 2.0 so why was my license tied to version 1.0 according to the email received from sales ? Asking because in the future I don’t want to be told that I was already granted a free upgrade from version 1.0.

    Please add a reliable ticket system. There are many free solutions online.

    Thank you

    #326972

    support-michael
    Keymaster

    @appdevny

    Your recent purchase was for 2.0 and is backward compatible to 1.X version as well. The license ver was an oversight and will be updated asap.

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: General Concern

You must be logged in to post in the forum log in