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Glitch android/apple

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  1. MobiOne Archive
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  3. Getting Help – General
Viewing 15 posts - 1 through 15 (of 18 total)
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  • #337060 Reply

    RobertSoto
    Member

    Support-Octavio

    We created the app with a background in apple and there is no white line on the iphone. When we run the app for android or tablet we get a white line. Please see the sample pictures.

    Thank you,
    Roberto

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    #337147

    RobertSoto
    Member

    Is there a fix for this?

    #337149

    Paul_paul
    Participant

    I have a feeling it’s just a test centre problem. Try on a real device.

    #337150

    RobertSoto
    Member

    It does not work on tablet, iPhone, or android

    #337153

    Paul_paul
    Participant

    Trust me, I have white lines all over mine in the test centre but not on my Android tablet. I really don’t think it’s an issue.

    #337157

    RobertSoto
    Member

    Look at the sample picture, while it may not seem to be much of an issue, it becomes one when you have a client calling and complaining because it is an inconvenience for them.

    #337170

    jim
    Member

    Is that possibly the border on the panels? Try changing the border colors to see if that’s it and the white line changes to green or ??? That’s what it looks like to me.

    #337207

    Paul_paul
    Participant

    You have had clients complaining? Have you actually tested your app on a real Android device and if so are the white lines still visible?

    #337215

    Unknown Author
    Participant

    I see this in Test Center, but not on real hardware.

    -1TC

    #337224

    Paul_paul
    Participant

    @1thinchip, it’s ok for you, you haven’t had clients complaining!

    #337242

    Unknown Author
    Participant

    I havent had anyone complaining because my apps are well designed and extensively tested before anyone but me uses them.

    #337262

    Paul_paul
    Participant

    Sorry about that I forgot to hold my sarcasm sign up!

    #337266

    Hi Veilex,

    I’ve already opened a bug for this issue. Unfortunately we are on the eve of a major update and 100 percent of our time is allocated until next Tues. I will follow up with you as soon as I get more information.

    #338312

    RobertSoto
    Member

    support-octavio

    Any follow up on this?

    #338327

    Hi Veilex,

    We have an improvement implemented and available the next release. It is not 100 percent elimination due to some internal scaling issues in the rendering engine. But it should be better.

Viewing 15 posts - 1 through 15 (of 18 total)
Reply To: Glitch android/apple

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