For help with installation, bugs reports or feature requests, please head over to our new forums.
Genuitec Community on GitHub
- This topic has 4 replies, 2 voices, and was last updated 15 years ago by
.
-
Posts
-
Hello,
(sorry for my bad English)I installed mobione version 1.2.1.
Windows OS version Win7..
I can’t drag & drop components from palette to design panel.
I can drag & drop only text area and toggle.The others components(checked box,button,text field.. etc) can’t drag & drop..What can I do?
Thank you..
edited by Wayne: I forgot to attach the design file
We have not seen this anomaly before. Typically I would expect either all components to be drag-drop-able from palette or none would. Here are some questions (Q) and actions (A) to see if we can narrow this down quickly.
Q: when you installed MobiOne did you use the default location recommended by the installer or did you install to a custom location? If you installed to a custom location please provide me the installation path.
A: please download and open the attached MobiOne design file in the Visual Designer. This file includes a random grouping of UI components. In the designer, what happens when you try moving components around and attempt to add new components to the design?
See attachment random-components.mobi
A: please send me your MobiOne log file. Email it to
support at genuitec dot com
Use title “mobione log file for wayne (ecmel)”
You can find it in your home directory at <user_home>\.mobione\runtime\metadata\.log
example: C:\Users\wayne\.mobione\runtime\metadata\.logThanks for the log file and other info. The issue appears to be with Turkish locale settings. We are looking into resolving this problem. The only short term solution until we provide an update is to change locale setting to english (EN).
Our dev team investigated the log file you sent me. We have already fixed the Turk lang issues identified in the log. These fixes will be available in the upcoming 1.2.2 release.
