For help with installation, bugs reports or feature requests, please head over to our new forums.
Genuitec Community on GitHub
- This topic has 14 replies, 2 voices, and was last updated 13 years, 9 months ago by
.
-
Posts
-
Hi!
After compiling an Android app from my design, 2-3 image buttons do not show up on my main page.
They do show up in the Test Center, and when I check the files being uploaded to the .apk I see the images selected.
PLEASE HELP!Mike
Mobione version 2.2.2 (20121016)http://1099life.com/gahsto/main.png
http://1099life.com/gahsto/main-notworking.pngHi Mike,
Please check in android build wizard on tab Files and Data if that images are checked to be included in your project.
Other possible issue could be the name of these images, I remember a recent case where the name of an image contains “_”, so the image was not shown.
Hi Octavio, thanks for the quick response!
I checked the file names for underscores (there are none), and the files are checked for upload in the app builder.
I’m stumped.Hi Mike,
Please send us your files(include images) to investigate: support at genuitec dot com. Use title mobione data from 1099life
Hi Mike,
What is the size of your project? I’ve reviewed your support e-mail and did found anything from you. If you project is biger than 10MB could you use wetransfer.com to send us your files?
Hi 1099life,
I’ve received your files and are investigating but will need also your .mobi files, could you send them too? Also, just to confirm, images load fine in Test Center, Desktop browser but not in Android native app, am I right?
Hi Octavio!
Did you get my .mobi files?
Any progress on this issue?Perhaps we can delete all files on the server and try to upload everything from scratch?
Please advise.Thanks
Hi 1099life,
We’ve received your mobi files and replicated the issue. We are still investigating what is the issue. Will follow up as soon as I know more information.
>Perhaps we can delete all files on the server and try to upload everything from scratch?
I’m not sure what you referred with this question. Could you re formulate the question?Ok, sounds good.
I was suggesting maybe on your end you could delete my files in the cloud, and I would recompile.
Since you replicated the problem I guess it is moot.We found that the problem is with your .png files. We’ve examined them and found that there’s garbage at the end of file. Please try using another PNG encoder, Paint.Net works for me perfectly (http://www.getpaint.net/download.html)
