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hello,
the software 2.2 i am currently working with to create my own site has some problems with playing images on my smartphone.
If i try to see the Images is the only thing I see a big questionmark in the place where the Image should be.But anyway the software works fine at the PC so that i can see the images. The problem arises only when i try to see the images on my smartphone (galaxy S3).
i tryed allready each of the formates , jpg, gif, png etc.So has someone an idea what could be causing this problem?
I thank you in advance for answers!
From your description the images referenced in your UI design (.mobi) are not being included in your project when it is build (i.e., code generated). It is hard to tell why this is the case without seeing how your images are configured.
Try this:
1) create a new UI design (call it foo.mobi)
2) add 1 image
3) click the green (>) Run in Test Center button
– this will generate the html code for your app and render it in the Test Center emulatorIs your image rendered?
If yes, then what is the difference between the configuration of the image in foo.mobi and your primary project?
If no then please post the image and print the file path to it, as one or both of these aspects of the image are goofed.@support-wayne wrote:
From your description the images referenced in your UI design (.mobi) are not being included in your project when it is build (i.e., code generated). It is hard to tell why this is the case without seeing how your images are configured.
Try this:
1) create a new UI design (call it foo.mobi)
2) add 1 image
3) click the green (>) Run in Test Center button
– this will generate the html code for your app and render it in the Test Center emulatorIs your image rendered?
If yes, then what is the difference between the configuration of the image in foo.mobi and your primary project?
If no then please post the image and print the file path to it, as one or both of these aspects of the image are goofed.1.) Yes
2.) Yes
3.) The Software has not generate the Code!Here are my Screenshots…
Please Help me.Hi iceflam3,
The problem is either the Designer is unable to generate code with this image or the image is goofed up in someway.
Next steps:
1)Inspect the <project>_www directory and subdirectory to see if this image file is in the project anywhere
a) if yes, then please send us the image as there is something going on that we don’t quite understand2) if no, there there is a code-generation problem.
a) is the image on a different drive from the that on which the .mobi file resides? If yes, please try moving the image on to the same drive as the project and see if that works
b) if no please send us the image fileI think that everything is ok !? it ist a same drive. only my cell phone shows not the picture, if I install the app.
sorry for my english 🙂next two images…
Hi iceflam3,
Thanks for your quick response. Can you send us your whole project including the _www directory? You can either attach it to thread or send it via support at genuitec dot com. Use title mobione files from iceflam3.
Also, please provide us information of your device. Is a Samsung Galaxy S3? What android version you are using?
The problem is that Android is very picky about the file names of screens and resources such as images. In your android app the image _MG_5741___.jpg has a bad filename (according to android). Rename the image by removing the leading ‘_’ underscore and then select it as the image widget’s filename property. Then rebuild and you should be good to go. Ensure that all all your screens and image names start with [A-za-z] chars. We will be adding more validation to detect and warn of this situation.
