[Engineeringnet]

Hi, I’m using MobiOneStudio 2.3.2 on a windows 7 professionnal computer and I created an app for iOS.
The app was published without any problems, I can install the app on my iPad2 (iOS 7.0.2) wich I registered on my apple developper account.
But then my problem occurs: I get the startup screen, but then I only get a spinning wheel that never stops. And I cannot use the app.
The size of the .ipa is 2,89Mb.

Screenshot can be found at: http://images.engineeringnet.eu/RSS/images/screenshotiPad.png

PS: As a further test I published the same app for Android, and then everything works fine.

[support-michael]

There are many factors that could lead to why your app may not function properly. A few thoughts:

1) thanks for sharing your ios device and os version info. This rules out a compatibility issue.

1a) what android device and os version did you successfully test on?

Some quick hacks based on the fact that the app runs on android
1) this is a long shot but delete the app and try reinstalling it. This is a quick test.
2) if #1 reinstalling does not resolve the issue, try rebuilding the app and installing it. When debugging always delete any former version of the app on the device before installing a new version. Do not update an existing app.

More detailed approach:
I always follow this dev strategy of “get it working, get it working right, then optimize it….”. The same goes for debugging. If you can roll back to a state that just works even if only limited functionality that is a starting point that you can then work forward from.

1) are you able to create a super simple hello world app that will install and run?
– the idea is rule out a general app problem and isolate it to your app
– if you are able to create, install, run a simple app on your ipad/ios7 then look deeper into the problematic app

2) begin by removing all branding art work such as your start up image. Rebuild, install and test.
– does the app start and move beyond the startup image

3) if the app with no startup images hangs then the next step is to question what is happening during the startup process. Please share any special actions, processes, device api calls that are happening in your app during startup?

4) if still not successful with these steps then you will probably have to share app code…

[Engineeringnet]

Hi Wayne, thanks for you quick reply.
I’m trying to debug my App by starting with an almost emty app (no buttons, background images, icon images).
I published the app just with html-text in the middle ‘Dit is een test’ and this installed on my iPad and ran.
But when I just changes the File Extension to ASP then the app didn’t work anymore.
Has apple got some trouble with that?
I’ll keep on testing myself to.

[support-octavio]

@Engineeringnet,

>But when I just changes the File Extension to ASP then the app didn’t work anymore.
That seems to be the problem. Please see this thread with a similar question, but instead ASP, author asked about PHP code in native app:
http://www.genuitec.com/support-genuitec/viewtopic.php?f=8&t=3066

[Author]

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