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IP blocking and software upgrade policy

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • #310612 Reply

    wesley.chen
    Member

    We are evaluating MyEclipse Blue as an RAD alternative.
    It seems MyEclipse and Pulse need access MyEclipse website for software upgrade.
    But we found MyEclipse block all China region IP addresses.

    Is it possible to unblock the following two IP addresses for our company?
    222.126.148.21
    59.37.36.178

    Another problem is:
    We try to buy 30 licenses for MyEclipse Blue v8.5.
    But I can find any fixed pack/patch for MyEclipse Blue v8.5 on MyEclipse website. e.g: MyEclipse v8.51 or MyEclipse v8.52.
    Is it free to upgrade MyEclipse Blue v8.5 to MyEclipse Blue v8.6?
    If no, is there any fixed pack for MyEclipse Blue v8.5?

    Thanks,

    #310626

    support-joy
    Member

    wesley.chen,

    Is it possible to unblock the following two IP addresses for our company?
    222.126.148.21
    59.37.36.178

    I shall raise a PR to unblock the above IP addresses.

    Can you send a mail to subscriptions@genuitec.com with details related to number of licenses required for MyEclipse / Blue?

    Is it free to upgrade MyEclipse Blue v8.5 to MyEclipse Blue v8.6?

    Yes, it is free to upgrade from ME Blue 8.5 to 8.6. Open MyEclipse IDE, from menu options click on Help > MyEclipse Configuration Center. Select Dashboard tab. Select the software updates to be applied. Click on [Apply x changes] button under *Pending Changes* and follow the wizard. When prompted, please choose to restart your IDE.

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