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lost subscription code –Resend key link is not working

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  • #474948 Reply

    raichu
    Participant

    Hi,
    In my licenses i had my corporate license activated for myeclipse blue 2014. Due to some issue MEB-2014 is asking for license key again. To retrieve my license i am using resend key option (adp-nj-exp20161119-qty50)..but that is not sending me any mails with my subscription code.

    regards,
    raichu

    #474953 Reply

    support-swapna
    Moderator

    Raichu,

    I do not see any issues with the ‘Resend Key’ action at my end. I get the key details to my email id.
    It might be a temporary glitch or a different email might be registered. Please switch to the ‘Settings’ tab and check the email address.

    I have ‘PM’ed you the key details.Please check the ‘Messages’ and let us know if it is not a correct one.

    –Swapna
    MyEclipse Support

    #474954 Reply

    raichu
    Participant

    Swapna,
    Thanks for the reply. I received the correct code & its working.

    Regards,
    Raichu

Viewing 3 posts - 1 through 3 (of 3 total)
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