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Mobione 2.0 native app issue: CLOSED

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #326599 Reply

    robert65
    Member

    has anybody had a similar problem, i have went to 2.0 tonight, i have 6 options to choose from in my home screen and when you press 5 of them they remain highlighted in blue and do nothing when you press the one that works only then do the screens return to normal colour until you try press them again then they stick highlighted with no response. the test centre operates fine, this started to happen in M3 which i reported prior to sending my ios build, i am sorry to keep on but M2 never gave me any problems, the build number is #1313668

    i have enclosed a photo of the home screen

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    #326607

    robert65
    Member

    Octavio

    i have just emailed every piece of data connected with the app, i should point out that i do not think its the phone as the all the previous versuions prior to M3 worked fine, its only M3 and 2.0 that are the problem, my app has been available in the appstore sice April 1st, with no negative feedback with over 50 downloaded.

    kind regards

    #326624

    robert65
    Member

    Octavio, update , i had the Android upload tried today and came back exactly the same as the ios version, same buttons highlighted and unresponsive, if you wish i can send an ios upload if it helps

    #326726

    robert65
    Member

    Hi Wayne, For Info – i posted information in the wrong post yesterday (2.0) it should have went in this one, i have been busy testing again and this time some of the internal menus froze, what i did find out is that cloud works fine except for being slow to respond to the commands and when viewing an external website as a native pop up, this action does not happen, you get the web page with no option to return to the app, you have to close the app and reopen at which point the app resets and you are back at your menu screen, i am only sharing this info in case you have not already been made aware.

    #326732

    support-michael
    Keymaster

    @robert65

    We can replicate this issue. Still investigating…

    #326759

    Hi Robert,

    Your project was super helpful. Our dev team isolated the problem and has just promoted a fix to App Center Builder cloud services. When you have a few mins please try rebuilding your app. Thanks for your persistence and patience.

    #326760

    robert65
    Member

    Octavio, sorry, can i confirm if it is only the cloud service or is the iOS/Android uploads now fine to build?

    #326761

    robert65
    Member

    Octavio, i have checked and thank you to you and wayne for your assistance the issue now looks to be resolved

Viewing 8 posts - 1 through 8 (of 8 total)
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