- This topic has 6 replies, 2 voices, and was last updated 12 years, 2 months ago by
suygenneris.
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AuthorPosts
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suygennerisMemberHi
I can’t run Mobione after last upgrade.
Error log says:
!SESSION Thu May 09 04:51:32 ART 2013 ——————————————
!ENTRY org.eclipse.equinox.launcher 4 0 2013-05-09 04:51:32.871
!MESSAGE Exception launching the Eclipse Platform:
!STACK
java.lang.RuntimeException: Could not find framework
at org.eclipse.equinox.launcher.Main.getBootPath(Main.java:880)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:498)
at org.eclipse.equinox.launcher.Main.run(Main.java:1311)Please help me.
Thanks in advance.May 9, 2013 at 10:24 am #338951
support-octavioMemberHi suygenneris,
It seems to be a bad installation issue. Please run Mobione uninstaller, download and install the latest version that you can find here: http://www.genuitec.com/mobile/download.html
Let us know how it goes.
May 9, 2013 at 6:44 pm #338963
suygennerisMemberHi Octavio
I tried it but uninstall aborts unexpectedly saying ‘some error occurred’.
Also I tried to install last version in different location but I get the same ‘some error occurred’, it aborts before installation ends.
🙁
Thanks.
May 9, 2013 at 7:22 pm #338967
support-octavioMemberHi suygenneris,
1) what windows OS version (e.g., Win7, Vista, XP,…)?
2) how much available RAM ?
3) what antivirus software are you running?
3a) do you have any AV quarantine warnings during the installation process or in your log?
4) Are you installing to a custom directory? If yes can you try uninstalling and then run the installer and accept all defaults to see if there is something goofed with custom location.
May 9, 2013 at 10:35 pm #338970
suygennerisMemberHi Octavio
1) Windows 7 Ultimate 64
2) 2 GB
3) Avast
3a) No, nothing
4) When I installed Mobione first time I leaved path installation wizard showed me but in different HD and never I had problems till now.
I can’t run uninstall, it aborts.I found your dev version and I could install it successful. This works.
I’m not sure what happens with my license in this case.
I can use dev version like I used my full version ?
Or this has some limitation ?Thank you so much.
May 10, 2013 at 10:43 am #338987
support-octavioMemberHi suygenneris,
Your license will work with this version. It has not expiration date. But since it is not a production version we advise you to upgrade as soon as the the 2.5 production version is available.
May 10, 2013 at 4:40 pm #339010
suygennerisMemberHi Octavio
I see and I will.
Thanks a lot for helping me.
Kind regards
—Susana
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