[kirsten1]

I’ve downloaded this three times and attempted to install on a Windows 10 machine. Installation fails each time with a “corrupt download” warning. I’ve also found compatibility issues with Win10.

Then tried to install all three download files on a Windows 7 machine and found the same issues.

Any help with this would be appreciated.

[kirsten1]

I see now that the .exe file is only 183mb, while the download was 1.4gb. What can be wrong here?

[support-swapna]

kirsten,

Sorry that you are seeing this issue.

1.Can you please make sure there is no antivirus or firewall blocking the installer download ? Please ensure the sites http://www.myeclipseide.com, http://www.downloads.myeclipseide.com and wwww.genuitec.com are allowed through your firewall for http and https.

2. Please try downloading the offline installer using a different browser to rule out browser specific issues.

3. If the issue persists with the offline installer, then can you please try downloading the online installer and check how it works?

4. Do you see the same issue downloading the fresh offline installers on Windows 7 as well?

Let us know how it works.

–Swapna
MyEclipse Support

[kirsten1]

I eventually downloaded the 2015 online installer and that worked on win7. Thanks

[support-swapna]

kirsten1,

Glad that the online installer worked.
Let us know if you see any issues with MyEclipse 2016 CI 0.

–Swapna
MyEclipse Support

[Author]

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