[jimagic]

It gives me error “An unexpected failure occurred initializing the installer. java.lang.NullPointerException”

It would not let me install Myeclipse at all, however I am using regular version of Eclipse.

I tried installing pulse as standalone, still same error

My pc is set to US language only.

Anyone please help.

[support-joy]

jimagic,

Sorry to hear you are running into this issue. Can you answer below queries for me?
1. What is your OS and version?
2. What is the MyEclipse version you are trying to install and how?
3. Are you behind firewall / proxy?
4. Can you attach a screenshot which will help me get a visual?
5. Is this a fresh install? If not, I would recommend you a clean reinstall. Please follow below steps –

1. Run the uninstaller.
2. Make sure the MyEclipse Install Directory has been completely removed
2.1. Pulse Install Directory, on XP it’s under C:\Program Files in \Pulse or \Genuitec, and on Vista it’s under <USER.HOME>\AppData\Local and then under \Pulse or \Genuitec again
3. Then make sure the pulse2.locator file under <USER.HOME> is erased as well

Next install MyEclipse using any of the below mentioned options –
1. Download and install all-in-one installer from MyEclipse download site here – http://myeclipseide.com/module-htmlpages-display-pid-4.html . Ensure you validate the file size and md5sum of the installer file matches to that mentioned in the download site
2. Install using pulse, instructions mentioned here – https://www.genuitec.com/forums/topic/installation-how-to-install-myeclipse-from-pulse/&highlight=
3. Install using archived update site – https://www.genuitec.com/forums/topic/installation-install-myeclipse-using-archived-update-site/&highlight=
Please note that the FAQs are not based on ME 8.6, please use 8.6 wherever applicable.

Hope this helps.

[jimagic]

1. I am using Windows xp professional
2. Latest version thru myeclipse ide site
3. no
4. yes it fresh install and i have never installed myeclipse before.

First screen shot happen when i install thru online webinstaller
second screen after double click on exe file i download from myeclipse site
third screen after second screen complete 100% and it wont go further

[jimagic]

—-

[support-joy]

Thank you for the screenshots. Can you open .log file located in your [myeclipse installation directory]/.metadata/.log and look for relevant issues logged. Have you tried the -clean approach as mentioned below?

1. Run the uninstaller.
2. Make sure the MyEclipse Install Directory has been completely removed
2.1. Pulse Install Directory, on XP it’s under C:\Program Files in \Pulse or \Genuitec, and on Vista it’s under <USER.HOME>\AppData\Local and then under \Pulse or \Genuitec again
3. Then make sure the pulse2.locator file under <USER.HOME> is erased as well

Next install MyEclipse using any of the below mentioned options –
1. Download and install all-in-one installer from MyEclipse download site here – http://myeclipseide.com/module-htmlpages-display-pid-4.html . Ensure you validate the file size and md5sum of the installer file matches to that mentioned in the download site
2. Install using pulse, instructions mentioned here – https://www.genuitec.com/forums/topic/installation-how-to-install-myeclipse-from-pulse/&highlight=
3. Install using archived update site – https://www.genuitec.com/forums/topic/installation-install-myeclipse-using-archived-update-site/&highlight=
Please note that the FAQs are not based on ME 8.6, please use 8.6 wherever applicable.

Let me know if this helps.

Sorry for the inconvenience.

[jimagic]

hi,
I don’t see any myeclipse folder in my pc. My pc just got formatted.
I dont see any genuitec or pulse directory either.

I did followed all these steps but no luck

1. Run the uninstaller.
2. Make sure the MyEclipse Install Directory has been completely removed
2.1. Pulse Install Directory, on XP it’s under C:\Program Files in \Pulse or \Genuitec, and on Vista it’s under <USER.HOME>\AppData\Local and then under \Pulse or \Genuitec again
3. Then make sure the pulse2.locator file under <USER.HOME> is erased as well

Next install MyEclipse using any of the below mentioned options –
1. Download and install all-in-one installer from MyEclipse download site here – http://myeclipseide.com/module-htmlpages-display-pid-4.html . Ensure you validate the file size and md5sum of the installer file matches to that mentioned in the download site
2. Install using pulse, instructions mentioned here – https://www.genuitec.com/forums/topic/installation-how-to-install-myeclipse-from-pulse/&highlight=
3. Install using archived update site – https://www.genuitec.com/forums/topic/installation-install-myeclipse-using-archived-update-site/&highlight=
Please note that the FAQs are not based on ME 8.6, please use 8.6 wherever applicable.

[support-joy]

jimagic,

I am not sure what is causing the NullPointerException. Have you tried

3. Install using archived update site – https://www.genuitec.com/forums/topic/installation-install-myeclipse-using-archived-update-site/&highlight=
Please note that the FAQs are not based on ME 8.6, please use 8.6 wherever applicable.

Are you not able to install MyEclipse on top of Eclipse Classic?
I shall escalate this issue to a dev team member. Sorry for the inconvenience.

[jimagic]

I tried that one u wrote in quote
it tells me this error

Cannot complete the install because one or more required items could not be found.
Software being installed: ICEfaces AJAX and Java EE Tooling for MyEclipse 8.6.0.me201008061317-7m7U-Bpz-NBHBBYCcLVOM (com.genuitec.myeclipse.icefaces.feature.feature.group 8.6.0.me201008061317-7m7U-Bpz-NBHBBYCcLVOM)
Missing requirement: JavaServer Faces Tools – Pagedesigner UI 1.1.4.me201003052220 (org.eclipse.jst.pagedesigner.jsf.ui 1.1.4.me201003052220) requires ‘bundle org.eclipse.jface.text 3.5.1’ but it could not be found
Cannot satisfy dependency:
From: ICEfaces AJAX and Java EE Tooling for MyEclipse 8.6.0.me201008061317-7m7U-Bpz-NBHBBYCcLVOM (com.genuitec.myeclipse.icefaces.feature.feature.group 8.6.0.me201008061317-7m7U-Bpz-NBHBBYCcLVOM)
To: com.icesoft.ide.eclipse.designtime [8.5.0.me201003052220]
Cannot satisfy dependency:
From: ICEfaces Design-Time Support for MyEclipse 8.5.0.me201003052220 (com.icesoft.ide.eclipse.designtime 8.5.0.me201003052220)
To: bundle org.eclipse.jst.pagedesigner.jsf.ui [1.1.0,2.0.0)

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