facebook

Not working e-mail

💡
Our Forums Have Moved

For help with installation, bugs reports or feature requests, please head over to our new forums.
Genuitec Community on GitHub

  1. MobiOne Archive
  2.  > 
  3. Getting Help – General
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #342072 Reply

    OKtaedr
    Member

    “Delivery to the following recipient failed permanently: mailto:info@genuitec.com
    “Delivery to the following recipient failed permanently: mailto:sales@genuitec.com

    Please, tell me about your license.

    May I upgrade program with your license? How long?
    Is license connected to harware of my comp? What I do if comp will broke?

    Thanks

    #342077

    support-michael
    Keymaster

    >May I upgrade program with your license? How long?

    A mobione license includes updates for 1 year. Thereafter updates are covered via an annual maintenance agreement. But at this time we have never enforced the maintenance agreement requirement for updates and all mobione licenees have had access to every update.

    >Is license connected to harware of my comp? What I do if comp will broke?

    Every mobione license must be activated for a the machine it is installed on. We allow a mobione license to be used on 2 installations but not simultaneously. If you loose your license and need to reinstall, there is a license recovery utility at https://www.genuitec.com/mobile/licadmin/customerservices.html

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Not working e-mail

You must be logged in to post in the forum log in