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I hope this program will meet my requirements – am a customer!!!
Wayne – coupla minor questions.
1. is there a special help-line for customers (tech questions).
2. in the api – is there a way to get a unique device-id or phone#
(i plan to use that as an identifier for subscription).3. i noticed that the message to bookmark home page says
something like press ‘+’ to…but there’s no + icon on the browser
toolbar. can the actual icon image be displayed in that message
box so that it’s easier on the users.thanks.
>1. is there a special help-line for customers (tech questions).
There is email support but it is typically limited to sales support and transfer of confidential data that users can not post here for tech support. The address is support at genuitec dot com and you need to include the word MobiOne in the title so it gets routed to me.>2. in the api – is there a way to get a unique device-id or phone#
(i plan to use that as an identifier for subscription).
I’m checking with the dev team on this. I’ll follow up tomorrow.>3. i noticed that the message to bookmark home page says
something like press ‘+’ to…but there’s no + icon on the browser
toolbar. can the actual icon image be displayed in that message
box so that it’s easier on the users.
I opened a bug on this issue for our team to evaluate. I suspect it will be improved soon.
