[marcolinux]

Good morning.

I’m trying to apply the latest updates (see attach_1.png) on my copy of MyEclipse.
Unfortunately the process stops, with the message “Error Applying Updates” (see attach_2.png).
By clicking on the “see errors” link, I get the following message:
How can I fix it and install the updates?

An error occurred while configuring the installed items
— error: session context was:(profile=com.genuitec.delivery.package.profile.2915-Enr-0574, phase=org.eclipse.equinox.internal.p2.engine.phases.Configure, operand=null –> [R]toolingcom.genuitec.myeclipse.product.ide.ini.cocoa.macosx.x86_64 15.0.0.201904011845, action=org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions.AddJVMArgumentAction).
— error: An error occurred while processing the JVM argument.
— java.lang.IllegalArgumentException: Invalid format for byte argument: 3072m .
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions.AddJVMArgumentAction.getByteValue(AddJVMArgumentAction.java:168)
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions.AddJVMArgumentAction.compareSize(AddJVMArgumentAction.java:137)
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions.AddJVMArgumentAction.setToMax(AddJVMArgumentAction.java:123)
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions.AddJVMArgumentAction.addByteArg(AddJVMArgumentAction.java:81)
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions.AddJVMArgumentAction.addArg(AddJVMArgumentAction.java:55)
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions.AddJVMArgumentAction.execute(AddJVMArgumentAction.java:34)
at org.eclipse.equinox.internal.p2.engine.ParameterizedProvisioningAction.execute(ParameterizedProvisioningAction.java:39)
at org.eclipse.equinox.internal.p2.engine.Phase.mainPerform(Phase.java:184)
at org.eclipse.equinox.internal.p2.engine.Phase.perform(Phase.java:96)
at org.eclipse.equinox.internal.p2.engine.PhaseSet.perform(PhaseSet.java:47)
at org.eclipse.equinox.internal.p2.engine.Engine.perform(Engine.java:77)
at org.eclipse.equinox.internal.p2.engine.Engine.perform(Engine.java:45)
at com.genuitec.pulse.client.deliverypackage.runtime.InProductUpdates.applySoftwareUpdates(Unknown Source)
at com.genuitec.pulse.client.deliverypackage.runtime.ui.jobs.ApplyPackageUpdatesJob.applyUpdates(Unknown Source)
at com.genuitec.pulse.client.deliverypackage.runtime.ui.jobs.ApplyAbstractUpdatesJob.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:60)`

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[Brian Fernandes]

Marco,

Sorry to hear you’re running into an issue with the update. Can you please share with us your full workspace log? You can find it at [workspace_location]/.metadata/.log and also your myeclipse.ini file? You can find that int he same directory containing the MyEclipse executable.

[marcolinux]

Hello, Brian.

Here are the two files you requested…

I attach the “eclipse.ini” file because I can’t find the “myeclipse.ini” file (see file.png)
I hope it’s the right file.

Thank you

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[marcolinux]

Well, I try to attach this way…

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[Brian Fernandes]

Marco,

Sorry, from your username I assumed you were on Linux (though your stack trace stated otherwise), and asked for the wrong file 🙂

If you edit your eclipse.ini file you will find that there’s an invisible character after 3072m. Please shut down MyEclipse, edit the ini file to remove that character and save it before launching MyEclipse. You should now be able to apply the update without issue.

Hope this helps – do let us know if you still experience issues with the update.

[marcolinux]

Update applied and problem solved, thank you!!!!

[Brian Fernandes]

Marco,

Glad that worked, thank you for confirming and have a great weekend!

[xanderli]

I have the same problem. Could you tell me what the mistake is?

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[support-swapna]

xanderli,

Sorry that you are seeing this issue. It could be a temporary network glitch when downloading the said jar.

Can you please check if you can download the troubled jar externally from your browser?
https://dl.bintray.com/subclipse/releases/javahl/1.11.1/plugins/org.tigris.subversion.clientadapter.javahl.win64_1.11.1.201901162041.jar

If it downloads fine, then please copy the downloaded file to the MyEclipse installation dir/plugins directory and retry the update.
If you are still seeing problems, then please let us know if you are behind a firewall or proxy and whether you set up the proxy information in the MyEclipse IDE ( Window > Preferences > General > Network Connections ). Also share with us the workspace log file which is located at workspace dir/.metadata/.log (change the extension to .txt and attach it here).

Apologies for inconvenience caused.

–Swapna
Genuitec Support

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