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Problem in MyEclipse Configuration Center

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  • #312005 Reply

    sip03ds
    Member

    I just downloaded the new version 8.6, in order to migrate from 7.5 version that I am using.
    After installing the program without errors, on Windows 7 Enterprise 64 bit verison, I am trying to use the new configuration center in order to add plugins (Subclipse).
    After selecting the Subclipse 1.6, and validation of the add-on installation starts, it fails with the following error:

    Bad Update Site.com.genuitec.pulse2.client.commin.launcher.BadUpdateSiteException
    Software being installed: MyEclipse 8.6 (Profile) (com.poweredbypulse.profile-0-rb…)
    Missing requirement: MyEclipse (Profile) com.poweredbypulse.profile-0-rb… requires org.tigris.subversion.subsclipse.feature.group 0.0.0 but it could not be found

    Can you please suggest any solutions on the above problem? It is imperative for me to use SVN.

    Thank you in advance

    #312078 Reply

    support-joy
    Member

    sip03ds,

    Sorry to hear you are running into this issue. I would suggest a quick fix using pulse. Please follow below steps –
    1. Open Pulse (Start > Programs > Pulse > Pulse Explorer or download from http://www.poweredbypulse.com)
    2. Login to pulse
    3. Select “Eclipse – Galileo” realm from top left corner drop-down
    4. From “My Profiles” select “MyEclipse 8.6”
    5. Right click on “MyEclipse 8.6” and from the context menu click on [re-install and run]
    6. This will open a window which will guide you through the rest of the steps.
    Pulse will automatically fix any dependency issues. Let me know how this works for you.

    Best.

    #312095 Reply

    sip03ds
    Member

    Hello again,

    Thank you for your immediate reply on the case. I followed your steps and downloaded from pulse the following file: pulse3-win64.zip
    After unzipping it and runnning the installer I got the following error:
    Failed to load the JNI shared library
    c:\…\Local\Genuitec\Pulse Explorer\jre\client\jvm.dll
    Therefore I cannot complete step 1 in order to proceed.
    Are there any suggestions on this problem?

    Thanking you again.

    #312128 Reply

    support-joy
    Member

    sip03ds,

    I would recommend you a clean re-install. Here is what you need to do –
    1. Run the uninstaller.
    2. Make sure the MyEclipse Install Directory has been completely removed
    2.1. Pulse Install Directory, on XP it’s under C:\Program Files in \Pulse or \Genuitec, and on Vista it’s under <USER.HOME>\AppData\Local and then under \Pulse or \Genuitec again
    3. Then make sure the pulse2.locator file under <USER.HOME> is erased as well

    1. Download and install all-in-one installer from MyEclipse download site here – http://myeclipseide.com/module-htmlpages-display-pid-4.html
    2. Install using pulse, instructions mentioned here – https://www.genuitec.com/forums/topic/installation-how-to-install-myeclipse-from-pulse/&highlight=
    3. Install using archived update site – https://www.genuitec.com/forums/topic/installation-install-myeclipse-using-archived-update-site/&highlight=
    Please note that the FAQs are not based on ME 8.6, please use 8.6 wherever applicable.

    #312136 Reply

    NJSP_USER
    Member

    Joy,

    Same problem I have as sip03ds. So tried your suggestions and when I tried the uninstaller got the same error message:

    Failed to load the JNI shared library
    c:\…\Local\Genuitec\Pulse Explorer\jre\client\jvm.dll

    Thanks in advance.

    #312154 Reply

    support-joy
    Member

    NJSP_USER,

    Have you tried the clean re-install?

    I would recommend you a clean re-install. Here is what you need to do –
    1. Run the uninstaller.
    2. Make sure the MyEclipse Install Directory has been completely removed
    2.1. Pulse Install Directory, on XP it’s under C:\Program Files in \Pulse or \Genuitec, and on Vista it’s under <USER.HOME>\AppData\Local and then under \Pulse or \Genuitec again
    3. Then make sure the pulse2.locator file under <USER.HOME> is erased as well

    If this is still an issue, you can choose the alternate ways to install ME as mentioned here –

    1. Download and install all-in-one installer from MyEclipse download site here – http://myeclipseide.com/module-htmlpages-display-pid-4.html
    2. Install using pulse, instructions mentioned here – https://www.genuitec.com/forums/topic/installation-how-to-install-myeclipse-from-pulse/&highlight=
    3. Install using archived update site – https://www.genuitec.com/forums/topic/installation-install-myeclipse-using-archived-update-site/&highlight=
    Please note that the FAQs are not based on ME 8.6, please use 8.6 wherever applicable.

    #312167 Reply

    NJSP_USER
    Member

    I would recommend you a clean re-install. Here is what you need to do –
    1. Run the uninstaller.
    2. Make sure the MyEclipse Install Directory has been completely removed
    2.1. Pulse Install Directory, on XP it’s under C:\Program Files in \Pulse or \Genuitec, and on Vista it’s under <USER.HOME>\AppData\Local and then under \Pulse or \Genuitec again
    3. Then make sure the pulse2.locator file under <USER.HOME> is erased as well

    At step 1

    1. Run the uninstaller.

    I’m getting an error

    Failed to load the JNI shared library
    c:\…\Local\Genuitec\Pulse Explorer\jre\client\jvm.dll

    #312311 Reply

    support-joy
    Member

    NJSP_USER,

    Sorry for the delayed reply. Can you perform a manual uninstall. Make sure all myeclipse and pulse directories are deleted have been completely removed. Look for \pulse or \genuitec. Also ensure you have removed .pulse2.locator file from [USER-HOME] directory.

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