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Problem installing software

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  1. MyEclipse IDE
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  3. Installation, Configuration & Updates
Viewing 2 posts - 1 through 2 (of 2 total)
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  • #329319 Reply

    jlaiosa
    Member

    When attempting to update MyEclipse I get the following error:

    An error occurred while collecting items to be installed
    session context was profile=com.poweredbypulse.profile-0-rb-2288954-1301515511735, phase=com.genuitec.pulse2.client.common.download.PulseCollect, operand=, action=).
    No download repositories are available to fetch artifacts from
    java.lang.Exception

    #329335

    support-swapna
    Participant

    jlaiosa,

    Sorry that you are seeing this issue.

    Can you answer some more questions for us ?

    1. Can you please copy paste the Installation Details from MyEclipse > Installation Summary > Installation Details ?

    2. Are you behind a firewall or proxy?

    3. Can you please tell us what exact software are you trying to install/update ? If you are trying to install a plugin, please let us know how you are trying to install it? Share the details of the update site.

    4. Clear the contents of the .log file which is located at <workspace dir>/.metadata/.log. Now replicate the issue and paste the contents of the .log file here for us.

Viewing 2 posts - 1 through 2 (of 2 total)
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