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Problem to finish my Subscription Update

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  • #240577 Reply

    pakre
    Member

    If I enter my UserID and Subscpiption Code I get the following message:
    “Error — The entered subscription code has already expired.”

    I purchased the PRO annual license today:

    Subscriber: XXXXX
    Product ID: E3MP
    License version: 3.0
    Number of licenses: 1
    Full Maintenance Included
    Subscription expiration date (YYYYMMDD): 20061101

    Anyone has an idea?

    Thanx in advance….

    #240606

    Scott Anderson
    Participant

    The issue you’re experiencing is simply the inability to our older versions
    of software to understand the format of our latest license key. It looks
    like you’re still using Eclipse 3.0 / MyEclipse 3.8.4. We’ve released a
    version of MyEclipse 3.8.5 that remedies the issue here:
    http://www.myeclipseide.com/PNphpBB2+file-viewtopic-t-9312.html

    Please note that if you have any issues after restart the issue is likely
    that the Eclipse plugin cache got stale as it sometimes does not cleanly
    rebuild after updates. To rectify the problem you’ll need to restart
    Eclipse with the -clean flag one time: eclipse.exe -clean

Viewing 2 posts - 1 through 2 (of 2 total)
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