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Problems with the payment method [Closed]

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • #221415 Reply

    vdelangel
    Member

    I have been using a trial version of my eclipse, but suddenly it expired today, I don’t know why because my trial period is suposed to be finished the next week… well, there is no problem, now I´m trying to buy the subscription, but I don´t have a credit card, I have a debit card, there is no way to purchase the subscription by a debit card?, the problem is that I don’t have time to go to the bank to do the transaction.

    Thanks.

    Víctor Hugo Del Angel Ramos.
    Tuxtepec, Oax. Mexico.

    #221416

    Scott Anderson
    Participant

    Victor,

    Please send an email to ‘subscriptions@genuitec.com’ detailing your problem and they’ll be glad to help you out quickly.

    #221423

    Riyad Kalla
    Member

    Just an FYI Victor, if your debit card has a VISA or other logo on it, you can likely use it as a credit card to make the purchase.

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