[jbgglgdev]

Hi,
I have latest MobiOne, running windows 7 pro, and after a couple minutes working…. then the program crash.
any idea and how can I find why ?

regards
JB

[support-octavio]

Hi JB,

What Mobione version are you using?

Please try clearing the MobiOne metadata as follows:
1) open the task manager and ensure there is not a zombie version of mobione.exe running
– if you find a process running, kill it and then try launching mobione again. If mobione.exe does not start proceed to #2

2) clear the mobione metadata by deleting this directory and then launch mobione
<user-home-dir>\.mobione\.metadata\runtime\plugins, e.g., C:\Users\michael\.mobione\runtime\.metadata\plugins

Let us know if this resolves the issue.

[jbgglgdev]

Hi, seems to be working so far by applying your suggested solution 😉
Merci
JB

[support-michael]

JB,

Thanks for following up. I’m glad this is working correctly now.
Marking this thread closed.

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