[Darren Hague]

Hi,

I’ve been using MyEclipse for a month or so, and last week I uninstalled it. I reinstalled Eclipse 2.1.2 and added MyEclipse 2.7 RC2. Then I installed Eclipse 3.0M6 and MyEclipse 3.7RC2. Both have been working well.

Today, I have been using Eclipse 2.1.2 and have been getting a dialog message popping up saying “SUBSCRIPTION KEY VIOLATION” Too many users are using the same subscription key. It quotes the IP addresses 10.1.3.26 and 13.220.199.212.

My laptop actually has both addresses – one is the Ethernet card’s address; the other is assigned to a VPN client I use to talk to my company’s network (I am working off-site). So, I am legitimately using both IP addresses on the one machine.

How can this be fixed? I am using the software legitimately, and yet I’m being penalised as if I’m not… 🙁

Regards,
Darren Hague

[Darren Hague]

Sorry, should have given system details:
Windows XP Pro, SP1. JDK 1.4.2_03. Eclipse 2 has OxygenXML eval and Omodo UML editor installed.

Logfile entry:
!ENTRY com.genuitec.eclipse.core 1 1 Feb 04, 2004 15:16:57.731
!MESSAGE
Subscriber: dhague
Product ID: E2MY
License version: 2.0
Number of licenses: 1
Full Maintenance Included
Subscription expiration date (YYYYMMDD): 20041223

SUBSCRIPTION KEY VIOLATION Too many users are using the same subscription key. MyEclipse will now shutdown. The list of IPs using this key have been written to the log and are also listed here: 10.1.3.26, 13.220.199.212
!ENTRY org.eclipse.ui 4 4 Feb 04, 2004 15:27:00.567
!MESSAGE Unhandled exception caught in event loop.
!ENTRY org.eclipse.ui 4 0 Feb 04, 2004 15:27:00.567
!MESSAGE Shared Subscription Key Detected – Shutting Down All MyEclipse Operations
!STACK 0
com.genuitec.eclipse.core.S: Shared Subscription Key Detected – Shutting Down All MyEclipse Operations
at com.genuitec.eclipse.core.M.?(Unknown Source)
at com.genuitec.eclipse.core.M.?(Unknown Source)
at com.genuitec.eclipse.core.ViperCore.?(Unknown Source)
at com.genuitec.eclipse.core.ViperCore.?(Unknown Source)
at com.genuitec.eclipse.core.ui.action.LicenseValidatingAction.?(Unknown Source)
at com.genuitec.eclipse.core.ui.action.LicenseValidatingAction.?(Unknown Source)
at com.genuitec.eclipse.core.ui.action.LicenseValidatingAction.selectionChanged(Unknown Source)
at de.bb.bje.eclipse.action.RecompileJspsAction.selectionChanged(Unknown Source)
at org.eclipse.ui.internal.PluginAction.refreshEnablement(PluginAction.java:205)
at org.eclipse.ui.internal.PluginAction.selectionChanged(PluginAction.java:272)
at org.eclipse.ui.internal.ObjectActionContributor.contributeObjectActions(ObjectActionContributor.java:98)
at org.eclipse.ui.internal.ObjectActionContributorManager.contributeObjectActions(ObjectActionContributorManager.java:133)
at org.eclipse.ui.internal.PopupMenuExtender.addObjectActions(PopupMenuExtender.java:57)
at org.eclipse.ui.internal.PopupMenuExtender.menuAboutToShow(PopupMenuExtender.java:78)
at org.eclipse.jface.action.MenuManager.fireAboutToShow(MenuManager.java:257)
at org.eclipse.jface.action.MenuManager.handleAboutToShow(MenuManager.java:336)
at org.eclipse.jface.action.MenuManager.access$0(MenuManager.java:333)
at org.eclipse.jface.action.MenuManager$2.menuShown(MenuManager.java:345)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:116)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:81)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:840)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:865)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:845)
at org.eclipse.swt.widgets.Control.WM_INITMENUPOPUP(Control.java:3170)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:2812)
at org.eclipse.swt.widgets.Decorations.windowProc(Decorations.java:1229)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:2545)
at org.eclipse.swt.internal.win32.OS.TrackPopupMenu(Native Method)
at org.eclipse.swt.widgets.Menu._setVisible(Menu.java:218)
at org.eclipse.swt.widgets.Display.runPopups(Display.java:2047)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:1722)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1402)
at org.eclipse.ui.internal.Workbench.run(Workbench.java:1385)
at org.eclipse.core.internal.boot.InternalBootLoader.run(InternalBootLoader.java:858)
at org.eclipse.core.boot.BootLoader.run(BootLoader.java:461)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.basicRun(Main.java:291)
at org.eclipse.core.launcher.Main.run(Main.java:747)
at org.eclipse.core.launcher.Main.main(Main.java:583)

[support-michael]

Darren,

We’ll send you a revised subscription code. Watch your email.

[Darren Hague]

Got the new code and installed it – all seems OK now.

Thanks for the quick reply and fix – much appreciated.

Cheers,
Darren

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