[rodolfosb]

Hello,

I am building a basic app for my company.
I am having an issue when I build the application and install it on my iPad.
The issue is that only some of the images are shown (they are .jpg of about 250kb each)
When I’m running the app build wizard, I select all of the images, so I have no idea how to solve this…

Any ideas??
I need to fix this by Thursday as we need it to aid our presentations to customers.

Thank you in advance!

Regards,

Rodolfo S. Buschle

[support-octavio]

Hi rodolfosb,

Could you provide us with the next information for start the research about your issue?

*Build ID if you have one.
*E-mail that you used in the wizard
*If you can provide us with the design files that you used would be very helpful.

Send the information to: support at genuitec dot com. Use title: mobione data from rodolfosb

[rodolfosb]

Thank you for the quick reply.

I have just sent the information.

Please let me know if you find out anything.

[support-octavio]

@rodolfosb,

We haven’t received your e-mail yet. Are the files more than 10 MB. Please send me your data again and include my e-mail: octavio at genuitec dot com

[rodolfosb]

Hello Octavio,

I have checked, and it turns out I have misspelled the e-mail address.

Anyway, I have re-sent it.

[support-octavio]

@rodolfosb,

I’ve received your e-mail and shared with the dev team to investigate. Will follow up as soon as we know more. Thanks

[DinoCrivelli]

Hi

I had the same problem, until I noticed that the file names of the pix may have no ö, ä or ü

Sry my english ;o)

[support-octavio]

Hi Usinfo,

Rodolfo’s problem was cause about an error in javascript. But yours seems to be different.
Thanks for your feedback, I’ve notified the dev team about the issue that you reported.

[Author]

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