facebook

Subscription Level Problem when trying to see SVN properties

💡
Our Forums Have Moved

For help with installation, bugs reports or feature requests, please head over to our new forums.
Genuitec Community on GitHub

  1. MyEclipse IDE
  2.  > 
  3. Installation, Configuration & Updates
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #304441 Reply

    brianchi73
    Member

    I am trying to setup a connection to an SVN server. When I try to view the properties it says SUBSCRIPTION LEVEL PROBLEM and indicates that I only have a Standard level subscription, but I need a Professional level. What feature is it trying to use that I need a Professional level subscription for? It looks like code versioning is available in the Standard level.

    #304461

    support-joy
    Member

    brianchi73,

    I need more information to analyse the root cause. Can you please answer few queries for me?
    1. Can you copy and paste your installation details here for me? Open MyEclipse IDE, from menu options click on MyEclipse > Installation Summary > Installation Details.
    2. Are you on ME- Standard or Pro license?
    3. Can you attach screenshot, which will help me get a visual
    4. Do you see any errors logged in your problems tab? If yes, can you copy and paste the same here?
    5. I would recommend you do the following –
    a) Clear your error log file. Open your error log file located at <your workspace dir>/.metadata/.log. Press [Ctrl+A] and [Delete]. Save file
    b) Reproduce this issue.
    c) Check if the .log file registers any errors. If yes, can you copy and paste relevant issues here?
    6. I would recommend you take a look at features list here – http://myeclipseide.com/module-htmlpages-display-pid-1.html and check if you have any other feature which is pro specific.

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Subscription Level Problem when trying to see SVN properties

You must be logged in to post in the forum log in