Subscription update not working [Closed]

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This topic has 1 reply, 2 voices, and was last updated 19 years, 10 months ago by Scott Anderson.

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October 20, 2006 at 10:10 am #260743 Reply

goyellow12345
Member

My subscription expired and my company gave me the new code for the updated subscription. I input the new code and get an ” Error — The entered subscription code has already expired.” The subscription detail clearly states that the expiration date is 20070826, which is NOT expired. What gives? I have already tried uninstalling and reinstalling myeclipse. It is refusing to let go of the expired liscense even after that.

October 23, 2006 at 9:47 am #260821

Scott Anderson
Participant

We’ll need you to work directly with our subscriptions team on this one. For immediate response, please send an email with the details to ‘subscriptions at myeclipseide.com’.
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