Subscription Upgrade – License Email [Closed]

  1. MyEclipse IDE
  2.  > 
  3. Installation, Configuration & Updates
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #197157 Reply

    I logged in, did the PayPal thing … got a receipt.

    How long until the email with the license key arrives, signed up today about an hour ago.

    Keith R. Davis
    Mutiny Bay Software, LLC

    #197158 Reply


    Hi Keith,

    If you haven’t received your upgrade info yet please drop us a note at support@genuitec.com and we will handle it immediately. I saw a number of subscription upgrades come in today including your’s just as The ServerSide posted an announcement regarding the release of MyEclipse 2.5. For several hours now our site has been hammered by downloaders. We resorted to rebalancing some of our services, including the subscription upgrade service. Thus, that service was down for about an hour or so just about the time you upgraded. It should be working smoothly now.

    MyEclipse Support

    #197172 Reply

    Thanks … I got it later in the day, probably due to what you described.


Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: Subscription Upgrade – License Email [Closed]

You must be logged in to post in the forum log in