For help with installation, bugs reports or feature requests, please head over to our new forums.
Genuitec Community on GitHub
- This topic has 20 replies, 6 voices, and was last updated 12 years ago by
PaulLeBlanc.
-
AuthorPosts
-
mthaney4ParticipantHello All,
I am making some good progress with my app, but I have a bug. The bug does not show up in the emulator, only on the ipad itself.
When on a screen that requires the keyboard to type in a input box, if I transition to the next page, there is a white box where the keyboard was and it throws off my layout.
Is there a prepage transition code I can put in to retract the keyboard before going to the next screen?
I read a post of someone who had the same problem. https://www.genuitec.com/support-genuitec/viewtopic.php?f=9&t=3570 but there was really no solution
Any help would be greatly appreciated 🙂November 19, 2013 at 11:42 am #344601
support-octavioMemberHi,
Can you please share more details so we can learn more about the issue? :
What ipad are you using? (model and iOS version)
Can you provide a small sample project or describe the UI layout and how it transitions to a new screen when the keyboard is present?November 19, 2013 at 12:02 pm #344603
mthaney4ParticipantThanks so much for your reply.
I the ipad is a new ipad 4 running ios7. I was trying to post the mobione file, but it would not really be useful in that the problem does not occur in the emulator.
Here is the steps to the issue.
The page has many text box fields. When the fields are filled out, the next button is pressed to go to the next screen. When the next button is pressed, it goes to the next screen, but there is a white box where the keyboard was on the previous screen. The only was to get the box off is to go back, and then hit the next button without the keyboard being up on the screen (by not selecting a text field).
Everything else works flawlessly, even the photocapture buttons I have created, and the javascript at the last page to get values and emailto.
I have tried to restrict the formatting, and resizing but to no avail. Any time I have a textbox selected to enter text, and press the next button…it has the white box where the keyboard was.
Was that enough info?
November 19, 2013 at 12:19 pm #344604
support-michaelKeymaster>Was that enough info?
Yes, thx. Well let me confirm that you are building and testing a native ios app?
Also we never turn down a good example project. We just recently updated our ios hardware for testing such issues.
This sounds similar to an issue we addressed a while back.
Glad to hear all other features of you app are coming together.November 19, 2013 at 12:34 pm #344607
mthaney4ParticipantYes, it is a native app. If only I could issue a keyboard retraction call duing the prepage transition, it would be fine….but I dont know how to do such things. I am semi-literate when it comes to development, but everything I have learned has been pieced together through others examples and reading forums.
November 19, 2013 at 1:38 pm #344613
support-michaelKeymaster>If only I could issue a keyboard retraction call duing the prepage transition, it would be fine….but I dont know how to do such things
There is no api for directly controlling the keyboard in this situation. Once Octavio or I replicate the situation we will investigate it or defer it to the dev team if we need assistance. If it goes to the dev team will try to get them to check it out tomorrow.
November 20, 2013 at 7:17 pm #344655
mthaney4ParticipantCould I not just put a page between each page with a next button that would hit automatically on load? That way even of the box was there, it would clear itself transitioning with the page separator.
If I could also refresh the page on prepage load, it would clear the issue.
Both of these solutions would be sloppy, but would result in a workable app.
November 21, 2013 at 5:17 am #344665
support-michaelKeymasterDev team is investigating. We have seen this issue before. Let’s see what we learn.
November 21, 2013 at 6:24 am #344672
support-michaelKeymasterProblem replicated on our end.
November 23, 2013 at 12:51 am #344713
mthaney4ParticipantThanks for the response. It is good to know you are working on it. Any more suggestions?
November 23, 2013 at 1:09 am #344715
support-michaelKeymasterThe next mobione version 2.5.1 will include a fix for this issue. The dev team checked in the fix today.
December 17, 2013 at 11:37 am #345315
mthaney4ParticipantStill no word?? When is the update going to be issued?
December 17, 2013 at 11:41 am #345316
support-michaelKeymasterWe scoped some additional changes at the last minute that pushed the upcoming mobione 2.6 release out to late this week.
March 6, 2014 at 8:19 pm #347840
jamesdMemberHi All,
Anyone know if this is still considered an “active” bug?
Thanks.
[edited]
==========
– MobiOne 2.6.1
– HTC One PN072
– Android 4.4.2March 8, 2014 at 1:31 pm #347856
jamesdMemberdoes anyone know if the keyboard can be closed (yet) PRIOR to the form being submitted?
-
AuthorPosts
