[mreade]

Support,

After some struggle to upload my first app to the Apple App Store, I came across a few minor roadblocks which might be worthwhile to consider for a future MobiOne update.

My app is designed to work on an iPhone from 3G and upward to the current iPhone 5. As I followed the process to upload the required materials to the Apple Servers, I experienced a few snags which lengthened the process.

First:

I was asked to upload some an App Large Icon as well as some screen shots. Although I have taken some screen shots from within MobiOne, the resolution was not the required Apple size, which led to some additional graphic resizing.

The required Apple sizes are:

(3.5″ Screen) – 72 DPI minimum

960 x 640 jpg, png
960 x 600 jpg, png
640 x 960 jpg, png
640 x 920 jpg, png

(4″ Screen) – 72 DPI minimum

1136 x 640 jpg, png
1136 x 600 jpg, png
640 x 1136 jpg, png
640 x 1096 jpg, png

So, if possible, could MobiOne be set to capture program snapshots in one of these resolutions? This would save some frigging around with the graphcs later in the process of getting the into to the Apple Servers.

Not surprising, I did take a few screen shots of the app from the iPhone and they were in the proper size, but they did not show the phone outline.

Also, please keep in mind that you MUST upload graphics for BOTH the 3.5″ and 4″ screens, otherwise you will receive a message later requesting same.

Is it possible to set MobiOne to take screen snapshots at one of these resolutions in the iPhone 5, and iPhone 4 formats?

Thanks in advance

mreade

[support-michael]

Thanks for sharing this idea. I have logged it in our features tracking system. We will discuss it for a future update.

Presently if you need screen capture that is to scale, from the Test Center set the device scale to 100 percent and turn off the faceplate. Then capture an image and crop/scale it in your favorite image editing tool.

[mreade]

Good Morning Support (Wayne),

Thansk for the information. I think for now it is probably much easier just to take a screen capture directly from the iPhone then email/transfer it to my PC. In doing so, it will take the screen capture at exactly the resolution Apple Requires and will save the extra resizing step.

Thanks for the feedback and suggestions.

Regards,

mreade

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