[wjtaylor]

When trying to run the Web Simulator I get “currently only chrome and chromium based browsers are supported by the mobione mobile web simulator”. I have the latest version of Google Chrome (34.0.1847.131 m) and my version of MobiOne is 2.6.2 (20140319).

I have gone into the settings and tried the “Reset Simulator Settings”, but to no avail.

Unless I can get this resolved, the application will not be useful for me.

Thanks

[support-octavio]

Hi wjtaylor,

Did you stopped the simulator, then used the reset action in the simulator settings? If yes then try this: Ensure the simulator is stopped and then manually delete the simulator’s profile directory if it exists:

1) shut down mobione
2) open file explorer and nav to <userhomedir>/AppData/Local/Temp
3) delete the directory named: mobione_mobilewebsimulator_userdata
4) restart mobione and launch the simulator: Tools menu> Open Mobile Web Simulator

[wjtaylor]

I tried as you suggested.

1. I closed down MobiOne
2. I deleted the mobione_mobilewebsimulator_userdata folder
3. I started MobiOne
4. I launched “Open Mobile Web Simulator” from the Tools menu
5. I get the message “Unsupported Browser, Currently only Chrome and Chromium based browers are supported …”

I am running Windows Vista on this particular computer. Does that matter?

[wjtaylor]

I think I may have found the issue. I found another version of a different virus protection software active that I did not know was running.

Thanks,

Jay

[support-octavio]

Hi wjtaylor,

Thanks for the update, let us know if the problem continues or if you need further assistance.

[falloffalot]

Guys, just read this post and was going to suggest looking at your anti-virus software.
Also & thanks to the awesome guys at M1 and by simply making M1 open as admin all problems have now disappeared!
Hope this helps

[Author]

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