Wrong subscription code for Order #: 53909

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This topic has 2 replies, 2 voices, and was last updated 14 years, 5 months ago by support-joy.

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November 25, 2011 at 6:24 am #321396 Reply

PenttiK
Member

Hi,

I have purchased the Pro version, but have just received the subscription code for the standard version.

I would be grateful if I could get this issue sorted today.

Regards,

Pentti Kavanagh

November 25, 2011 at 12:22 pm #321399

support-joy
Member

Pentti Kavanagh,

Sorry to hear you received wrong subscription code. Please send out an email to subscriptions@genuitec.com with details of your subscription code and id, order# and include the description of your issue.

Sorry for the inconvenience.

November 29, 2011 at 5:27 am #321460

support-joy
Member

Pentti Kavanagh,

Please refer to Iris email. She has corrected the subscription code. Let me know if you need any other help.
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