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You expired my subscription in the middle of my work

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  • #614854 Reply

    rengelking
    Participant

    I’m trying to work; CodeMix expired with no warning; the Temporary Disable checkbox doesn’t exist on the CodeMix page; I tried to buy your program for a year, but it says I haven’t activated through email, yet no activation email ever came in. I tried creating another account, it says I have to use the first account.. I need to work, I am ready to buy the stupid thing, or remove it forever.. this is a pain

    #614873 Reply

    support-swapna
    Moderator

    Hi,

    Extremely sorry for your experience.
    We emailed you a key based license to activate in the IDE. Please check and let us know if you are able to activate it successfully.
    The team is looking at your report about not being able to buy the product.

    Apologies for inconvenience caused. Please let us know how the new key works.

    –Swapna
    Genuitec Support

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